Nurse Advocate (Bilingual)

Renalogic; Dallas (TX); Remote; USD 65,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated Nurse Advocate to provide remote health coaching for members at risk for dialysis. This role requires a bilingual professional who can effectively manage a caseload, develop personalized care plans, and advocate for members facing health challenges. With a focus on improving patient outcomes, you'll collaborate with various departments and engage with healthcare providers. The company offers a competitive salary, comprehensive health benefits, and a supportive work environment that values innovation and personal growth. If you're passionate about making a difference in patients' lives, this opportunity is for you.

Benefits

Market competitive salary

Company stock options

Annual merit increases

Generous time off

Paid holidays

Comprehensive health benefits

401k with employer match

Qualifications

• 3+ years RN experience in related roles including chronic disease management.
• Strong technological skills and ability to engage in video meetings.

Responsibilities

• Maintain a caseload of members and develop individualized care plans.
• Provide education and advocacy for treatment options.

Skills

Bilingual in Spanish

RN experience

Risk analysis

Utilization review

Population health

Chronic disease management

Renal experience

Strong communication skills

Technological skills

Education

RN license in good standing

Tools

Microsoft products

Job description

Join to apply for the Nurse Advocate (Bilingual) role at Renalogic

Get AI-powered advice on this job and more exclusive features.

Who We Are
Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help us in our mission, we hire people who are humble, hungry, and smart. And it sure helps if you have a sense of humor. We're not perfect, but we're trying to build a company that we are all proud of. Our 96% client retention suggests we're on the right path.

Position Overview
This role will be responsible for providing remote health coaching to members at risk for dialysis. This nurse must be bilingual in Spanish and will help members throughout the United States. Some evening hours and travel are required.

How You'll Contribute

1. Effectively maintain an assigned caseload of up to 100 managed members; which requires the ability to develop and maintain rapport, document effectively, and make appropriate escalations.
2. Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines.
3. Effectively maintain an assigned caseload of up to 200 members requiring claims review, or claims monitoring; which requires the ability to make successful provider outreach as appropriate, document effectively, and make appropriate escalations.
4. Outreach to providers to obtain information and assist with coordination of Care.
5. Provide support and advocacy to members with barriers related to social determinants of health.
6. Provide education and advocacy to members exploring treatment and coverage options for chronic and end-stage disease.
7. Request/receive member PHI and ensure all information is appropriately documented/shared.
8. Identify and share potential methods of increasing member engagement, improved reporting, or program enhancements.
9. Support Integrated Care Nurse and Sr. Director of Member Advocacy with the collection of member level data to support cross-departmental functions.
10. Understand the roles and responsibilities of each department within Renalogic to support company-wide business processes.

What You'll Need To Have

1. Bilingual in Spanish is required.
2. A minimum of 3 years RN experience in a related role, including risk analysis, utilization review, population health, chronic disease management, and/or renal experience.
3. Must have an RN license in good standing within a compact state.
4. Ability and willingness to travel multiple times a year, including overnight stays for corporate gatherings, conferences, and health fairs.
5. Ability to attend and professionally engage in video meetings.
6. Strong technological skills, effectively using computers, peripheral equipment, and applications/systems, including Microsoft products.
7. Autonomous self-starter comfortable with ambiguity.
8. Creative mindset and ability to challenge the status quo appropriately.
9. Superb written and oral communication skills.
10. Ability to overcome obstacles with a ‘yes if...' approach.
11. Ability to balance competing deadlines without losing focus on the bigger picture.
12. Reliable internet and power, with a designated area to conduct work with minimal interruptions.

What We Offer

• Market competitive salary and company stock options.
• Potential for annual merit increases and bonuses based on company performance.
• Generous time off and paid holidays.
• Partially paid leave for qualifying family or medical reasons.
• Comprehensive health benefits including medical, dental, vision, and more, with eligibility starting after 60 days.
• 401k with up to 4% employer match, eligibility after 6 months.

We are proud to be an equal opportunity employer, committed to inclusive and welcoming employment decisions. All individuals must pass a background and reference check and demonstrate legal authorization to work in the United States without sponsorship.