Registered Nurse (RN) - Clinical Liaison - $23+ per hour

Children's Health (Dallas); Dallas (TX); Remote; USD 80,000 - 100,000; Part time

Job summary

An established industry player is seeking a dedicated Registered Nurse (RN) Clinical Liaison to enhance patient care through effective communication and triage. This part-time role focuses on facilitating seamless interactions between patients, families, and healthcare providers, ensuring high-quality care and continuity throughout the patient journey. With a commitment to making life better for children, this position offers an opportunity to work in a supportive environment that values professional development and community impact. Join a team that prioritizes compassionate care and innovative solutions to improve health outcomes for children and families.

Benefits

Medical Coverage

Dental Insurance

Vision Insurance

Parental Leave

Caregiver Leave

Adoption Reimbursement

Pet Insurance

Employee Assistance Program

License Reimbursement

Life Insurance

Qualifications

• 5+ years of clinical experience required.
• Strong communication skills for patient and provider interactions.
• Experience in emergency triage preferred.

Responsibilities

• Handle incoming calls from referring providers and families.
• Ensure continuity of care between ER and primary care physicians.
• Investigate complaints and coordinate service issues.

Skills

Clinical Triage

Communication Skills

Patient Care

Emergency Nursing

Customer Service

Education

Bachelor's Degree in Nursing

Associate's Degree with Pediatric Experience

Tools

Electronic Medical Records (EMRs)

Basic Life Support (BLS)

Pediatric Advanced Life Support (PALS)

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Registered Nurse (RN) - Clinical Liaison - $23+ per hour New

Children's Health (Dallas) is seeking a Registered Nurse (RN) Clinical Liaison for a nursing job in Dallas, Texas.

Job Description & Requirements

• Specialty: Clinical Liaison
• Discipline: RN
• Duration: Ongoing
• Employment Type: Staff

Job Title & Specialty Area: Clinical Liaison

Department: Clinical Support Programs

Location: Remote

Shift: Part time - 20 hours per week - weekday evenings from 4 PM to 9 PM, and daytime hours from 7 AM to 5 PM on weekends

Hybrid of days on weekends and evenings during the week.

Job Type: Remote

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

Registered nurses in this role function independently and as a team to receive incoming calls from the after-hours nurse advice lines, referring providers, internal providers, and staff. High customer service orientation with extensive knowledge of clinical systems and EMRs to support clinical integration. The clinical expertise of these nurses will allow for efficient assimilation of information to determine patient acuity, care path, and necessary communication between referring providers, ED Attending physicians, and clinical staff. The nurse will facilitate communication before, during, and after patient visits in the Emergency Department to maintain continuity of care. Communication regarding continuum of care is essential for quality patient outcomes and clinical integration. This nurse will be a point of contact for external providers, embodying high tech and high touch.

Responsibilities:

• Handle all incoming calls from referring providers, internal or external providers, or families accessing the nurse advice line. Document intake information per guidelines. Monitor referral process for the ED at Legacy and Dallas. Verify bed request orders and notify PCPs of patient admission status. Communicate continuum of care to community providers from the nurse advice line.
• Ensure continuity of care between ER physicians and referring/primary care physicians, including follow-up after discharge to evaluate patient improvement, share test results, and coordinate follow-up care. Communicate discharge/admission information.
• Maintain ongoing contact with patients and families during ED visits to improve communication.
• Investigate complaints from primary care and referring physicians in cooperation with hospital leadership. Coordinate ED service issues with physicians.
• Engage in professional development and maintain knowledge of hospital, department, and community.
• May travel to physicians' offices in North Texas.
• Perform other duties and special projects as required.

How You’ll Be Successful

Work Experience:

• At least 5 years of clinical experience required.
• At least 3 years of emergency triage with pediatrics and/or adults preferred.
• At least 5 years of telephone triage experience preferred.
• Other critical care nursing experience considered.

Education:

• Bachelor's degree or equivalent experience preferred; Associate’s degree with pediatric emergency experience considered.

Licenses and Certifications:

• Current Texas nursing license required.
• Basic Life Support (BLS) required.
• PALS within six months of hire required.
• CEN, CPEN, bilingual preferred.

Job Profile and Management Skills details are extensive and focus on professional knowledge, problem-solving, interpersonal skills, and adaptability, all aimed at ensuring high-quality patient care and effective teamwork.

We put our people first. We welcome, value, and respect the beliefs, identities, and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful community partnerships, and developing our team members.

Holistic Benefits include medical coverage, savings plan match, parental leave, caregiver leave, adoption and surrogacy reimbursement, and more.

Children's Health (Dallas) Job ID #23609. Posted as Clin Spprt Prog - Clinical Liaison - Part-time.

About Children's Health (Dallas):

For over 110 years, our mission has been to Make Life Better for Children. We strive to deliver excellent care through innovative treatments and community engagement, aiming for a brighter, healthier future.

Benefits include wellness programs, medical, dental, vision, holiday pay, pet insurance, employee assistance, license and certification reimbursement, and life insurance.