Nurse Account Manager

PruittHealth; United States; Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

United Pharmacy seeks an experienced RN to act as a liaison between the Pharmacy Manager, consultants, the sales team, and customers. You will coordinate facility start ups, visit clients regularly, and support procedures with in-services and educational materials to improve compliance and service delivery.

You will resolve customer concerns, assist with introducing new tools and technology, provide outside clinical in-services with the sales team, and help present at trade shows.

Formación

• RN licensed nurse with healthcare experience, preferably in long-term care.
• Five years of healthcare experience in long-term care preferred.
• Account management experience is a plus.

Responsabilidades

• Act as liaison between Pharmacy Manager, consultants, the sales team and customers.
• Collaborate with the pharmacy team to ensure seamless facility startup transitions.
• Conduct regular facility visits to strengthen customer relationships.
• Provide in-services and educational materials to facilitate compliance with procedures.
• Resolve customer concerns and follow up to ensure resolution.
• Assist with introduction of new United Pharmacy tools and technology with the sales team.
• Coordinate outside clinical in-services and education for customers and partners.
• Support sales at tradeshows and conventions as needed.
• Maintain long-term customer relationships to support company growth.
• Report safety hazards and follow established procedures; perform related duties as directed.

Conocimientos

Team collaboration

Relationship building

LTC policies knowledge

Communication skills

Computer skills

Problem solving

Facility coordination

Safety/compliance

Educación

RN license (Registered Nurse)

Descripción del empleo

JOB PURPOSE

Acts as liaison between Pharmacy Manager, consultants, the sales team, other pharmacy staff and United Pharmacy’s customers.

KEY RESPONSIBILITIES

• Works together with the pharmacy team to ensure a seamless transition at facility start up.
• Strengthens business relationships with customers by conducting regular facility visits.
• Supports pharmacy operating procedures in the facility by conducting in-services and providing educational materials that are designed to facilitate compliance with key procedures.
• Helps to resolve customer concerns and works with pharmacy team to provide follow-up to ensure that all issues are resolved.
• Works with the sales team, pharmacy manager, and consultants to assist with the introduction of new United Pharmacy tools and technology.
• Works with the pharmacy manager, consultants, sales team, and vendors to provide outside clinical and other educational in-services to United Pharmacy customers and partners with sales to provide this education to non-customers.
• Works with the sales team to assist in providing references, sales presentations when needed, and support at tradeshows, and conventions.
• Enhances customer service and company growth objectives through the development and maintenance of long-term customer relationships.
• Report job-related functions/tasks that involve occupational hazards. Follow established safety procedures when performing tasks and/or working with equipment Perform other related duties as necessary and as directed by supervisor.

KNOWLEDGE, SKILLS, ABILITIES

• Ability to work in a team environment in order to establish productive, collaborative relationships between the pharmacy and its customers
• Ability to build and maintain relationships with all levels of facility staff
• Extensive knowledge of LTC pharmacy policies and procedures
• Excellent oral and written communication skills
• Advanced computer skills
• Utilizes Customer Action Request form at monthly facility visits to ensure that any and all issues are resolved.
• Keeps supervisor and pharmacy manager informed of daily activities and issues.
• Coordinates and ensures that all tasks are completed during facility start up.

MINIMUM EDUCATION / LICENSURE / CERTIFICATION

RN (Registered Nurse) preferably with experience in Account Management.

Five (5) years health care experience preferably in long term care.

MINIMUM EXPERIENCE REQUIRED

Five (5) years health care experience preferably in long-term care.

Physical Requirements

General Office Demands

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

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KNOWLEDGE, SKILLS, ABILITIES

• Ability to work in a team environment in order to establish productive, collaborative relationships between the pharmacy and its customers
• Ability to build and maintain relationships with all levels of facility staff
• Extensive knowledge of LTC pharmacy policies and procedures
• Excellent oral and written communication skills
• Advanced computer skills
• Utilizes Customer Action Request form at monthly facility visits to ensure that any and all issues are resolved.
• Keeps supervisor and pharmacy manager informed of daily activities and issues.
• Coordinates and ensures that all tasks are completed during facility start up.

Primary Location

North Carolina-Durham

Other Locations

South Carolina, Virginia

Schedule

Full-time

Shift

1st Shift

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.