NUNA Server

Four Seasons; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Complimentary room nights at Four Seas

Exclusive discounts and travel program

Vacation, sick and holiday pay

Parental leave

401k plan with match

Employee culture and development

Job summary

Four Seasons Miami is seeking a guest-focused server to greet, serve, and assist guests in a luxury dining environment. The role requires wine knowledge and stellar communication to deliver exceptional guest experiences.

The successful candidate will have at least 2 years of experience in a similar role, be fluent in English (bilingual preferred), and willing to work a flexible schedule including mornings, afternoons, weekends and holidays.

Qualifications

• Minimum of 2 years relevant hospitality experience, preferably luxury setting.
• Excellent communication with fluent English; bilingual preferred.
• Willing to work a flexible schedule including mornings, afternoons, weekends and holidays.
• Able to work in a fast-paced, dynamic operation.
• Collaborate effectively with colleagues across teams.
• Friendly, pleasant, and helpful demeanor with guests.
• Ability to delight and satisfy guests consistently.
• Able to handle guest requests with attention to detail.

Responsibilities

• Greet guests warmly, escort to tables, and provide menus.
• Take food and drink orders and offer recommendations.
• Serve food and beverages promptly with accuracy and presentation.
• Maintain in-depth knowledge of the menu and ingredients.
• Check in with guests to ensure satisfaction and address concerns.
• Process payments accurately and handle cash/credit transactions.
• Keep dining area clean, organized, and well-stocked.
• Collaborate with kitchen and bar staff to ensure seamless service.
• Adhere to health and safety regulations and company policies.

Skills

Communication

Fluent English

Bilingual preferred

Flexible schedule

Teamwork

Guest service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It's all set against the Miami skyline overlooking the city's fashionable art, dining, and entertainment scenes just minutes from our doorstep.

About the Role:

The NUNA server is responsible for greeting, serving and assisting guests, as well as maintaining the cleanliness of the dining room and all work areas. Candidate must have extensive food and wine knowledge, excellent guest service skills, as well as excellent communication skills.

Key Responsibilities

• Greet guests warmly, escort them to their tables, and provide menus.
• Take food and drink orders, making recommendations as needed.
• Serve food and beverages promptly, ensuring accuracy and presentation.
• Maintain an in-depth knowledge of the menu, including ingredients and preparation methods.
• Check in with guests to ensure satisfaction and address any concerns.
• Process payments, handle cash and credit transactions accurately.
• Ensure the dining area is clean, organized, and well-stocked throughout service.
• Collaborate with kitchen and bar staff to deliver a seamless dining experience.
• Adhere to all health and safety regulations and company policies.

Experience Required:

• Have a minimum of 2 years relevant experience in a similar role, preferably in a luxury setting.
• Have excellent communication skills with fluency in English require, bilingual preferred.
• Willing to work a flexible schedule including morning, afternoon, weekends and holidays.
• Must be able to work in a high-pace and dynamic operation.
• Able to work together with other colleagues.
• Have a pleasant, friendly and helpful manner.
• Able to consistently delight and satisfy our guest.
• Able to handle guest requests in a detailed manner.

Benefits Four Season Employees Enjoy

• Competitive Employee Health, Basic Dental and Vision Insurance
• Complimentary Rooms Nights at Four Seasons
• Exclusive discount and travel programs with Four Seasons
• Vacation, Sick and Holiday Pay
• Paid Parental Leave
• 401k plan with match
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• And so much more!

Schedule & Hours:

• Full Time (Days, evenings, weekends and holidays.)

Four Seasons is an Equal Opportunity, Affiantative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

US work authorization is required.

Four Seasons is an Equal Opportunity, Affiantative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal