NU Training Specialist DOVR

Kraft Heinz, Inc.; Dover (DE); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Paid Vacation

Medical, Dental, Vision coverage

6% 401(k) match

BRGs

Benefits begin 90 days after hire

Job summary

Kraft Heinz is seeking a Training Specialist for our Dover, DE production team. Responsible for developing, delivering, and evaluating training programs that support manufacturing processes, safety, quality, and operational excellence.

Role ensures onboarding, certification, and ongoing development, with collaboration across production leadership to drive continuous improvement and workforce capability.

Qualifications

• High School Diploma or GED required.
• Ability to read, write, and communicate effectively in English.
• 2+ years of experience in manufacturing, production, or production training.
• Strong knowledge of production processes, safety standards, quality requirements, and compliance expectations.
• Strong facilitation, communication, interpersonal, and organizational skills.
• Experience with Learning Management Systems (LMS) and e-learning tools.
• Ability to simplify complex topics and deliver clear, practical instruction.
• Ability to coach employees effectively and provide constructive feedback.

Responsibilities

• Assess training needs for production teams through job analysis, safety audits, skill-gap reviews, and collaboration with supervisors and production leadership.
• Design, deliver, and improve hands‑on training for production processes, equipment operation, quality standards, safety procedures, and operational excellence.
• Onboard new operators and employees through structured orientation, area‑specific training, and early coaching that builds confidence and independence.
• Develop and maintain training materials, including SOPs, one‑point lessons, workplace manuals, toolbox talks, centerline standards, CIL instructions, and other resources.
• Track and maintain accurate records of training attendance, certifications, skill progression, competency levels, and performance evaluations.
• Evaluate training effectiveness through observation, testing, audits, feedback, and performance reviews, and provide refresher or remedial training as needed.
• Partner with production leadership and L&D to support cross‑training, upskilling, onboarding, and certification programs.
• Conduct audits and checks to ensure compliance with food safety, hygiene, quality, safety, GMP, and other requirements.
• Prepare reports and updates on training progress, certification status, compliance, and workforce capability development.

Skills

Training needs assessment

Hands-on training design

Onboarding new hires

Training materials development

Record keeping

Training evaluation

Cross-functional collaboration

Audits and compliance

Coaching and feedback

Reporting and updates

Education

High School Diploma or GED

Tools

LMS

e-learning tools

Job description

Training Specialist at a Glance

The Training Specialist - Production develops, delivers, and evaluates training programs that support manufacturing processes, safety, quality, compliance, and operational excellence. This role ensures employees are properly onboarded, trained, certified, and developed to perform effectively in a production environment. The position also supports workforce capability building through hands‑on training, skills tracking, continuous improvement, and partnership with production leadership.

Benefits & Compensation Overview

Pay starting at $30.00 Union facility Paid Vacation Medical, Dental, and Vision Coverage 6% 401(k) Match Business Resource Groups (BRGs) Benefits begin 90 days after hire for hourly employees

Work Schedule 1st shift (06:00am-2:30pm) with flexibility to support off shifts as needed Overtime, including extended shifts, weekends, and holiday work, is frequently required based on production demands and business needs.

What's on the Menu?

• Assess training needs for production teams and operators through job analysis, safety audits, skill-gap reviews, and collaboration with supervisors and production leadership
• Design, deliver, and improve hands‑on training for production processes, equipment operation, quality standards, safety procedures, and operational excellence
• Onboard new operators and employees through structured orientation, area‑specific training, and early coaching that builds confidence and independence
• Develop and maintain training materials, including standard operating procedures (SOPs), one‑point lessons, workplace manuals, toolbox talks, centerline standards, CIL instructions, and other workplace training resources
• Track and maintain accurate records of training attendance, certifications, skill progression, competency levels, and performance evaluations
• Evaluate training effectiveness through observation, testing, audits, feedback, and performance reviews, and provide refresher or remedial training as needed
• Partner with production leadership, Process Owners, and L&D partners to support cross‑training, upskilling, onboarding, and certification programs
• Conduct audits and checks to ensure compliance with food safety, hygiene, quality, safety, GMP, and other regulatory or operational requirements
• Support continuous improvement and KHMS routines by contributing to Daily Direction Setting (DDS) meetings, Zero Loss initiatives, and activities such as Centerline, CIL, Defect Handling, and Breakdown Elimination
• Initiate daily coaching and training actions based on operational losses, performance trends, and process changes to improve efficiency, quality, and equipment ownership
• Recommend and help implement improvements to training methods, workplace standards, process efficiency, and safety protocols
• Prepare reports and updates on training progress, certification status, compliance, and workforce capability development

High School Diploma or GED required. Ability to read, write, and communicate effectively in English. Basic math skills including addition, subtraction, multiplication, and division. Mechanical aptitude and troubleshooting ability. 2+ years of experience in manufacturing, production, or production training Strong knowledge of production processes, safety standards, quality requirements, and compliance expectations Strong facilitation, communication, interpersonal, and organizational skills Experience with Learning Management Systems (LMS) and e-learning tools Ability to simplify complex topics and deliver clear, practical instruction Ability to coach employees effectively and provide constructive feedback

Physical Requirements

Ability to stand and walk for extended periods throughout the shift. Ability to climb stairs and ladders as needed. Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds. Ability to work around moving equipment and manufacturing processes safely. Ability to work in varying temperatures, noise levels, and manufacturing conditions.

What About Dessert?

Here at Kraft Heinz, we grow our people to grow our business because we believe great people make great companies. We invest in our employees through training, development, and advancement opportunities while maintaining a culture focused on safety, quality, teamwork, and continuous improvement. Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families. You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Benefits:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Dover Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail].