NU Training Specialist DOVR Dover, DE, US Posted 2 hours ago

Kraft Heinz, Inc.; Dover (DE); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Paid Vacation

Medical, Dental, and Vision

6% 401(k) Match

Job summary

The Training Specialist – Production at Kraft Heinz Dover Plant develops, delivers, and evaluates training programs that support manufacturing processes, safety, quality, compliance, and operational excellence. You will ensure onboarding, training, certification, and development for a production workforce.

You’ll design hands-on training, maintain SOPs and learning materials, track certifications, and partner with supervisors and L&D to drive continuous improvement and adherence to KHMS

Qualifications

• High School Diploma or GED required.
• Ability to read, write, and communicate effectively in English.
• 2+ years of experience in manufacturing, production, or production training.
• Experience with Learning Management Systems (LMS) and e-learning tools.
• Strong knowledge of safety, quality, and compliance standards.
• Strong facilitation, communication, interpersonal, and organizational skills.

Responsibilities

• Assess training needs for production teams and operators through job analysis, safety audits, skill-gap reviews, and collaboration with supervisors and production leadership.
• Design, deliver, and improve hands-on training for production processes, equipment operation, quality standards, safety procedures, and operational excellence.
• Onboard new operators and employees through structured orientation, area-specific training, and early coaching that builds confidence and independence.
• Develop and maintain training materials, including SOPs, one-point lessons, workplace manuals, toolbox talks, centerline standards, CIL instructions, and other workplace training resources.
• Track and maintain accurate records of training attendance, certifications, skill progression, competency levels, and performance evaluations.
• Evaluate training effectiveness through observation, testing, audits, feedback, and performance reviews, and provide refresher or remedial training as needed.
• Partner with production leadership, Process Owners, and L&D partners to support cross-training, upskilling, onboarding, and certification programs.
• Conduct audits and checks to ensure compliance with food safety, hygiene, quality, safety, GMP, and other regulatory or operational requirements.
• Support continuous improvement and KHMS routines by contributing to Daily Direction Setting (DDS) meetings, Zero Loss initiatives, and activities such as Centerline, CIL, Defect Handling, and Breakdown Elimination.
• Initiate daily coaching and training actions based on operational losses, performance trends, and process changes to improve efficiency, quality, and equipment ownership.
• Recommend and help implement improvements to training methods, workplace standards, process efficiency, and safety protocols.
• Prepare reports and updates on training progress, certification status, compliance, and workforce capability development.

Skills

English proficiency

Facilitation

Coaching

Mechanical aptitude

Education

High School Diploma or GED

Tools

Learning Management System (LMS)

Job description

## NU Training Specialist DOVRDover Plant, Delaware, United States of AmericaApply NowJob ID: R-108472Date posted: 11/13/2026Team: ManufacturingLocation: Dover, DE, US# **Training Specialist at a Glance...**The Training Specialist – Production develops, delivers, and evaluates training programs that support manufacturing processes, safety, quality, compliance, and operational excellence. This role ensures employees are properly onboarded, trained, certified, and developed to perform effectively in a production environment. The position also supports workforce capability building through hands-on training, skills tracking, continuous improvement, and partnership with production leadership.## **Benefits & Compensation Overview*** Pay starting at $30.00* Union facility* Paid Vacation* Medical, Dental, and Vision Coverage* 6% 401(k) Match* Business Resource Groups (BRGs)* Benefits begin 90 days after hire for hourly employees## **Work Schedule*** 1st shift (06:00am-2:30pm) with flexibility to support off shifts as needed* Overtime, including extended shifts, weekends, and holiday work, is frequently required based on production demands and business needs.## ## **What's on the Menu?*** Assess training needs for production teams and operators through job analysis, safety audits, skill-gap reviews, and collaboration with supervisors and production leadership* Design, deliver, and improve hands-on training for production processes, equipment operation, quality standards, safety procedures, and operational excellence* Onboard new operators and employees through structured orientation, area-specific training, and early coaching that builds confidence and independence* Develop and maintain training materials, including standard operating procedures (SOPs), one-point lessons, workplace manuals, toolbox talks, centerline standards, CIL instructions, and other workplace training resources* Track and maintain accurate records of training attendance, certifications, skill progression, competency levels, and performance evaluations* Evaluate training effectiveness through observation, testing, audits, feedback, and performance reviews, and provide refresher or remedial training as needed* Partner with production leadership, Process Owners, and L&D partners to support cross-training, upskilling, onboarding, and certification programs* Conduct audits and checks to ensure compliance with food safety, hygiene, quality, safety, GMP, and other regulatory or operational requirements* Support continuous improvement and KHMS routines by contributing to Daily Direction Setting (DDS) meetings, Zero Loss initiatives, and activities such as Centerline, CIL, Defect Handling, and Breakdown Elimination* Initiate daily coaching and training actions based on operational losses, performance trends, and process changes to improve efficiency, quality, and equipment ownership* Recommend and help implement improvements to training methods, workplace standards, process efficiency, and safety protocols* Prepare reports and updates on training progress, certification status, compliance, and workforce capability development## **Recipe for Success - Apply Now If This Sounds Like You!*** High School Diploma or GED required.* Ability to read, write, and communicate effectively in English.* Basic math skills including addition, subtraction, multiplication, and division.* Mechanical aptitude and troubleshooting ability. 2+ years of experience in manufacturing, production, or production training* Strong knowledge of production processes, safety standards, quality requirements, and compliance expectations* Strong facilitation, communication, interpersonal, and organizational skills* Experience with Learning Management Systems (LMS) and e-learning tools* Ability to simplify complex topics and deliver clear, practical instruction* Ability to coach employees effectively and provide constructive feedback## **Physical Requirements*** Ability to stand and walk for extended periods throughout the shift.* Ability to climb stairs and ladders as needed.* Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds.* Ability to work around moving equipment and manufacturing processes safely.* Ability to work in varying temperatures, noise levels, and manufacturing conditions.## **What About Dessert?**Here at Kraft Heinz, we grow our people to grow our business because we believe great people make great companies.We invest in our employees through training, development, and advancement opportunities while maintaining a culture focused on safety, quality, teamwork, and continuous improvement.**Benefits:** Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.**Wellbeing:** We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:Physical - Medical, Prescription Drug, Dental, Vision, Screenings/AssessmentsSocial - Paid Time Off, Company Holidays, Leave of Absence, Recognition, TrainingEmotional – Employee Assistance Program , Wellbeing Programs, Family Support ProgramsFinancial – 401k, Life, Accidental Death & Dismemberment, Disability**Location(s)**Dover Plant**Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact** [e-mail]**.**