NPO Staffing & Partnerships Coordinator

Legends Global; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Legends Global, in partnership with ASM Global, drives hospitality and events at Raymond James Stadium in Tampa. Our collaboration delivers world-class guest experiences across food, beverage, and premium services for games, concerts, and special events.

We seek proactive, detail‑oriented team members who can manage NPO staffing, check‑ins, invoicing, and partner communications on event days. Join our team to elevate fan experiences and Legends’ footprint in live entertainment.

Qualifications

• Excellent organisational and communication skills.
• Strong relationship-building with community groups and leaders.
• Experience in staffing, scheduling, or volunteer coordination preferred.
• Detail-oriented with multi-tasking across events and rosters.
• Proactive, dependable, and professional; available for event days.

Responsibilities

• Serve as the primary point of contact for participating NPOs, building strong relationships with group leaders and maintaining consistent communication regarding events, requirements, and program updates.
• Coordinate NPO staffing for events, including staffing commitments, group assignments, volunteer rosters, call times, and event‑day check‑in.
• Maintain accurate and organised records of NPO participation, attendance, training requirements, staffing assignments, and other required documentation.
• Proactively identify staffing shortages and work with existing and prospective NPO partners to ensure event staffing needs are met.
• Recruit, onboard, and develop new NPO partnerships to support the continued growth and success of the programme.
• Manage event‑day NPO check‑in and assist with resolving call‑outs, late arrivals, roster discrepancies, and other staffing challenges.
• Manage post‑event invoicing by verifying attendance and staffing information, submitting accurate documentation, tracking payment status, and resolving discrepancies to help ensure organisations are paid accurately and on time.
• Communicate and reinforce company, venue, food safety, alcohol service, cash‑handling, uniform, training, and operational expectations with participating organisations.
• Partner with Operations, Finance, Human Resources, and other departments to support the overall success and continuous improvement of the NPO programme.
• Perform additional staffing, administrative, and event‑related duties as assigned.

Skills

Organisational skills

Relationship building

Customer service

Event operations

Attention to detail

Problem solving

MS Excel

Invoicing records

Tools

Microsoft Excel

Job description

Legends Global, in partnership with ASM Global, drives hospitality and events at Raymond James Stadium in Tampa. Our collaboration delivers world-class guest experiences across food, beverage, and premium services for games, concerts, and special events.

We seek proactive, detail‑oriented team members who can manage NPO staffing, check‑ins, invoicing, and partner communications on event days. Join our team to elevate fan experiences and Legends’ footprint in live entertainment.