NPI & Sustaining Engineering Manager, Avionics

Socket.dev; Redmond (WA); On-site; USD 151,000 - 204,000; Full time

Benefits offered by this job

Health insurance

RSU stock grants

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Leo seeks an Avionics NPI & Sustaining Engineering Manager to lead production-facing engineering for avionics bus LRUs. You will guide a team through new product introduction and sustaining efforts, prioritizing issues, driving design and process improvements, and coordinating with design, manufacturing, and operations to ensure robust production support.

The role requires strong leadership, RCA skills, and deep experience in hardware development and production.

Qualifications

• Bachelor's degree in electrical or computer engineering or equivalent.
• 7+ years hardware development, test, sustaining engineering, or related engineering discipline.
• 3+ years in a management or team-lead role.
• Experience supporting electronics hardware across product lifecycle.
• Experience leading root-cause investigations and corrective actions.
• Experience with PCBA-level hardware, electrical test, and troubleshooting.

Responsibilities

• Lead a team for new product introduction and sustaining engineering across avionics LRUs.
• Own production-facing engineering support model for released avionics hardware.
• Drive transition of hardware from development into production.
• Provide rapid technical response to production issues and containment actions.
• Establish MRB ownership and production troubleshooting processes across portfolio.
• Collaborate with design, manufacturing, test, quality, and operations to improve hardware and processes.
• Use production data to identify systemic improvement opportunities.
• Improve manufacturing test flows and engineering documentation.
• Balance immediate needs with long-term scalability.

Skills

Leadership

Cross-functional collaboration

Root-cause analysis

Project management

Production-facing engineering

Hardware debugging

Education

Bachelor's degree in electrical or computer engineering

Master's degree (preferred)

Tools

MRB processes

Failure analysis

Electrical test equipment

Job description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

We are looking for an Avionics NPI & Sustaining Engineering Manager to lead the production-facing engineering function for Amazon Leo's avionics bus hardware. This team supports new product introduction and sustaining engineering across released avionics designs in production.

You will lead a team of experienced engineers supporting multiple avionics LRUs and will be responsible for establishing priorities, developing technical capability, and ensuring effective engineering support for production.

Key job responsibilities

• Lead a team of engineers responsible for new product introduction and sustaining engineering across Amazon Leo avionics bus LRUs.


• Own the development organization's production-facing engineering support model for released avionics hardware.


• Drive successful transition of new and revised avionics hardware from development into stable production.


• Ensure rapid technical response to production hardware and test issues, including triage, containment, disposition, root-cause investigation, and corrective action.


• Establish clear ownership and operating mechanisms for MRB, production hardware troubleshooting, and acceptance test issues across the avionics bus portfolio.


• Partner with avionics design engineering to ensure recurring production issues result in appropriate design, test, documentation, or process improvements.


• Work closely with manufacturing engineering, test engineering, quality, operations, supply chain, and program teams.


• Use production data including yield, failure trends, test escapes, cycle time, nonconformance trends, and recurring support demand to identify systemic improvement opportunities.


• Drive improvements to manufacturing test flows, troubleshooting methods, engineering documentation, and production support processes.


• Balance immediate production needs with longer-term improvements that reduce technical debt and improve scalability.


• Communicate production engineering health, technical risks, recurring issues, and recovery plans to engineering and program leadership.

A day in the life

As the Avionics NPI & Sustaining Engineering Manager, you will lead a team operating at the boundary between hardware development and production.

Your team may be resolving a production test failure, driving root cause on a recurring issue, or partnering with design or test engineering on corrective actions. You will prioritize work across multiple LRUs, remove execution gaps, and ensure production learning drives better hardware, test, and engineering processes.

About the team

The Avionics Electrical Engineering organization designs and delivers electrical hardware supporting Amazon Leo's satellite bus.

The NPI & Sustaining Engineering team is the production-facing portion of the avionics development organization. We partner with design engineering, manufacturing, test, quality, and operations to introduce new hardware into production and sustain released designs at scale.

Our team works across the avionics hardware portfolio to help ensure designs can be repeatedly built, tested, debugged, and delivered in a high-rate production environment.

Basic Qualifications:

• Bachelor's degree or above in electrical engineering, computer engineering, or equivalent


• 7+ years of experience in hardware development, test, sustaining engineering, manufacturing engineering, or a related engineering discipline supporting complex electronic hardware products.


• 3+ years of experience in a management, engineering leadership, or team-lead function.


• Experience supporting electronic hardware across the product lifecycle from development through production.


• Experience leading root-cause investigations and corrective actions for complex electronic hardware issues.


• Experience with PCBA-level hardware, electrical test, hardware bring-up, and troubleshooting.


• Experience working across design engineering, manufacturing, test, quality, and operations organizations.


• Experience prioritizing technical work across multiple simultaneous hardware issues or products.

Preferred Qualifications:

• Master's degree or above in electrical engineering, computer engineering, or equivalent


• Experience leading an NPI, sustaining engineering, liaison engineering, product engineering, or similar production-facing hardware organization.


• Experience supporting avionics, spacecraft, aerospace, automotive, robotics, industrial, or other high-reliability electronic hardware.


• Experience with MRB, nonconformance disposition, failure analysis, and RCCA processes.


• Experience improving manufacturing yield, test robustness, throughput, or recurring failure rates using production data.


• Experience developing or improving manufacturing test systems and test flows.


• Experience leading hardware debug spanning electrical hardware, firmware, software, test equipment, and manufacturing processes.


• Experience introducing complex electronic hardware into production.


• Experience managing technical teams responsible for multiple products or hardware configurations simultaneously.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 151,000.00 - 204,300.00 USD annually