NPI Program Lead - Contract Manufacturing

Omega Electronics Manufacturing Services; San Jose (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Vision

401K

PTO

Job summary

An established industry player is seeking a Contract Manufacturing NPI Program Manager to enhance customer relations and streamline operations. In this role, you will be the primary contact for clients, ensuring their needs are met through effective collaboration with Sales, Engineering, and Manufacturing teams. Your expertise in program management and customer service will be crucial in managing customer documentation and addressing concerns. Join a company that values innovation and teamwork, where your contributions will directly impact customer satisfaction and operational efficiency. If you thrive in a dynamic environment and have a passion for excellence, this opportunity is perfect for you.

Qualifications

• 5-10 years of experience in Program, Projects, or Customer Service in Contract Manufacturing.
• Strong knowledge of CM technology, especially circuit board assembly.

Responsibilities

• Serve as primary customer contact, ensuring professional service and documentation.
• Collaborate with teams to manage customer ECOs and monitor production priorities.

Skills

Team Leadership

Customer Service

Project Management

Interpersonal Skills

Education

Bachelor's Degree

Job description

An established industry player is seeking a Contract Manufacturing NPI Program Manager to enhance customer relations and streamline operations. In this role, you will be the primary contact for clients, ensuring their needs are met through effective collaboration with Sales, Engineering, and Manufacturing teams. Your expertise in program management and customer service will be crucial in managing customer documentation and addressing concerns. Join a company that values innovation and teamwork, where your contributions will directly impact customer satisfaction and operational efficiency. If you thrive in a dynamic environment and have a passion for excellence, this opportunity is perfect for you.