NPI Process Innovation Technician

the LEGO Group; Richmond (VA); Hybrid; Confidential; Full time

Job summary

LEGO Group in Virginia is seeking a Process Engineering Technician to support new product introductions, optimize manufacturing processes, and implement innovative packaging technologies. You will work with engineers and production teams to validate products and ensure efficient line performance.

The role emphasizes hands-on problem solving on the manufacturing floor, documentation of standards, and collaboration across Engineering, Production, and Operations to deliver reliable process launches.

Qualifications

• Associate degree in a technical field and 3–5 years of manufacturing experience.
• Experience supporting manufacturing processes, production equipment, or engineering operations.
• Working knowledge of process engineering principles and production equipment.
• Experience with HMI interfaces and manufacturing equipment setup.
• Strong mechanical aptitude and spatial reasoning.
• Experience supporting product qualifications, process validation, or equipment setup.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate technical information to technical and non-technical teammates.
• Ability to operate on both computer and manufacturing floor.
• Strong written communication, organization, and documentation skills.

Responsibilities

• Support validation of new products, technologies, and first-time production runs.
• Assist engineers in developing, testing, and implementing new or modified production processes, tools and equipment.
• Support engineering improvement projects and implementation of ECRs.
• Maintain production data, validation records, and line recipe standards.
• Document operational control standards and verify equipment performance against specs.
• Identify opportunities to improve manufacturing processes, equipment settings and efficiency.
• Identify risks and process deviations during product and technology introductions.
• Troubleshoot and resolve technical production line issues to minimize downtime.
• Assist with defining equipment recipes, process qualifications, and production standards for new products.
• Partner with Production and Engineering teams to support successful process launches.

Skills

Manufacturing experience

Process engineering knowledge

Troubleshooting

Technical communication

Mechanical aptitude

Education

Associate degree in a technical field

Tools

HMI interfaces

Production equipment setup

Job description

LEGO Group in Virginia is seeking a Process Engineering Technician to support new product introductions, optimize manufacturing processes, and implement innovative packaging technologies. You will work with engineers and production teams to validate products and ensure efficient line performance.

The role emphasizes hands-on problem solving on the manufacturing floor, documentation of standards, and collaboration across Engineering, Production, and Operations to deliver reliable process launches.