Notary-Preferred Closing QA Specialist

Hyatt Hotels Corporation; Key West (FL); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Hyatt Vacation Ownership in Key West seeks a Quality Assurance Closing Officer to ensure customers understand contracts and terms, and that all closing materials meet company standards. The role supports multiple departments to deliver a smooth closing experience.

The incumbent must maintain an active Real Estate License and may require a Notary; prior QA/VLO or related sales QA experience is preferred. Notary preferred; training and process improvement are expected.

Qualifications

• Active Real Estate License required by law.
• Notary license preferred.
• Minimum 1 year in QA/VLO or similar sales QA role.

Responsibilities

• Meet with customers to present contracts and ensure understanding of terms and compliance with policies.
• Develop knowledge of closing paperwork, QA processes, and contracts; assist across related departments.
• Audit closing materials and recordings for accuracy; notarize documents as needed and support training.

Skills

Word

Excel

Microsoft Office

Education

Active Real Estate License

Notary license preferred

Tools

Word

Excel

Microsoft Office

Job description

Hyatt Vacation Ownership in Key West seeks a Quality Assurance Closing Officer to ensure customers understand contracts and terms, and that all closing materials meet company standards. The role supports multiple departments to deliver a smooth closing experience.

The incumbent must maintain an active Real Estate License and may require a Notary; prior QA/VLO or related sales QA experience is preferred. Notary preferred; training and process improvement are expected.