North America Compliance & Customer Quality Lead (Hybrid)

Groupe SEB; New Jersey; Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company-m"

Paid time off and holidays

Employee discounts on company products

Casual dress code

Work-life balance

Job summary

Groupe SEB USA is seeking an experienced, U.S.-based operational quality and compliance lead for cookware and small domestic appliances. You will manage customer and retailer audits, respond to compliance requests, and coordinate third‑party product testing, ensuring audit readiness and timely action.

You’ll perform regulatory intelligence, interpret federal, state, and provincial requirements for the U.S. and Canada, and work across Legal, Marketing, Development, and Supply Chain to drive

Qualifications

• Bachelor’s degree in engineering, chemistry, materials science, quality, regulatory affairs, or related field.
• 7+ years of relevant experience in product compliance, regulatory affairs, customer quality, or audit management in consumer goods.
• Working knowledge of U.S. and Canadian product-compliance frameworks, including federal and state or provincial requirements.
• Demonstrated experience with customer or retailer audits, corrective-action management, compliance documentation, and direct responses to external stakeholders.
• Strong judgment, integrity, and attention to evidence and traceability; comfortable escalating uncertainty and material risk.

Responsibilities

• Own audits and action plans for customers and retailers in the United States and Canada.
• Coordinate accurate and timely answers to customer, retailer, and authority compliance requests, escalating material risks promptly.
• Pilot third-party product testing required by retailers: communicate testing requirements and corrective action plans.
• Maintain audit evidence, commitments, and corrective-action records; monitor closure and effectiveness.
• Provide North American compliance support for cookware and small domestic appliances.

Skills

Regulatory affairs understanding

Audits & compliance management

Stakeholder leadership

English communication

Education

Bachelor's degree in engineering/chemistry/materials science/regulatory affairs

Job description

Groupe SEB USA is seeking an experienced, U.S.-based operational quality and compliance lead for cookware and small domestic appliances. You will manage customer and retailer audits, respond to compliance requests, and coordinate third‑party product testing, ensuring audit readiness and timely action.

You’ll perform regulatory intelligence, interpret federal, state, and provincial requirements for the U.S. and Canada, and work across Legal, Marketing, Development, and Supply Chain to drive