Nonprofit Salesforce Specialist — Data & Integrations

Urban Peak; Denver (CO); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Medical and Dental plans (Employerpaid

Vision Plan

Flexible Spending Plan

RTD Eco Pass

Paid Holidays

Paid Sick Time

Vacation accrual

Job summary

Urban Peak is seeking a Salesforce Support Specialist to manage and enhance our Salesforce platform, ensure data accuracy, and support users. You will coordinate with the Data Systems Manager and collaborate on data reconciliation with HMIS, while maintaining trauma-informed care standards for youth and staff.

The role emphasizes system health, process improvement, and seamless data flows across integrated systems, including reports, dashboards, and basic automation.

Qualifications

• 2 years of experience with Salesforce or another CRM system.
• Experience supporting integrated systems or data synchronization processes.
• Basic understanding of reports, dashboards, data management and system integrations.

Responsibilities

• Provide day-to-day Salesforce administration support including user accounts and access.
• Build and maintain reports and dashboards.
• Support configuration tasks (custom objects, fields, layouts, validation rules, flows).
• Troubleshoot user issues and document system processes and data reconciliation procedures.
• Reconcile data between Salesforce and HMIS to ensure accuracy and consistency.

Skills

Salesforce experience

Data reconciliation

Analytical thinking

Microsoft Office proficiency

Education

Bachelor's degree in Information Systems, Business, or related field

HS Diploma or Official Transcripts (proof of education)

Job description

Urban Peak is seeking a Salesforce Support Specialist to manage and enhance our Salesforce platform, ensure data accuracy, and support users. You will coordinate with the Data Systems Manager and collaborate on data reconciliation with HMIS, while maintaining trauma-informed care standards for youth and staff.

The role emphasizes system health, process improvement, and seamless data flows across integrated systems, including reports, dashboards, and basic automation.