Nonprofit Office & IT Coordinator (Hybrid)

Brooklyn-Legal-Services-Corporation-A; New York (NY); Hybrid; USD 58,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Parental leave

Job summary

Build Up Justice NYC is seeking an Office Associate to support facility operations, IT coordination, and client intake in a cross-functional role. You will work four days in the office and one day remotely, greeting visitors, coordinating IT needs, and maintaining client data in LegalServer.

The ideal candidate has 2–4 years of admin experience, excellent writing and communication skills, and proficiency with MS Word, Excel, PowerPoint, and LegalServer.

Qualifications

• 2–4 years administrative and/or office admin experience; preferable in a non-profit.
• Excellent interpersonal skills and ability to communicate with diverse groups and people in crisis.
• Must operate standard office equipment including a multi-line telephone system.
• Excellent writing and verbal communications; bilingual English/Spanish preferred.
• Proficiency with MS Word, Excel and PowerPoint and other data management systems (including LegalServer).
• Positive, professional attitude toward handling technical challenges and providing desktop support.
• Strong reporting and recordkeeping skills; ability to synthesize data into charts and checklists.
• Ability to work both in a team and independently, multi-task, and meet deadlines.
• Dependability, time management, organization, and attention to detail.
• Commitment to Build Up Justice’s mission.

Responsibilities

• Provide front desk support by greeting visitors and guiding them appropriately.
• Coordinate with IT service provider to order and set up computer equipment for staff and new hires.
• Conduct new client intakes and ensure data entry in LegalServer.
• Serve as Admin representative to review updates in the LegalServer client database.
• Input client and case information into the database and close cases as needed.
• Draft and send correspondence and mail client satisfaction surveys.
• Manage office mail, scanning, and inventory of shipping supplies.
• Liaise with vendors for printers, mailing machines, and IT maintenance.
• Provide coverage for other areas as directed.

Skills

Administrative experience

Bilingual English/Spanish

MS Word

MS Excel

PowerPoint

Data entry

Customer service

Tools

LegalServer

Office Suite

Multi-line Phone System

Job description

Build Up Justice NYC is seeking an Office Associate to support facility operations, IT coordination, and client intake in a cross-functional role. You will work four days in the office and one day remotely, greeting visitors, coordinating IT needs, and maintaining client data in LegalServer.

The ideal candidate has 2–4 years of admin experience, excellent writing and communication skills, and proficiency with MS Word, Excel, PowerPoint, and LegalServer.