Nonprofit IT Strategy & Platform Director

Meals on Wheels Central Texas; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Meals on Wheels Central Texas is seeking a Director of Information Technology to drive strategy and modernization across critical platforms such as Salesforce, Microsoft 365, and the Power Platform. You will lead the IT team, manage budgets and vendors, and coordinate with program and fundraising teams to deliver impactful digital tools and adoption across departments.

The role focuses on development, governance, and measurable adoption, with hybrid work eligibility in Austin, TX, and a

Qualifications

• Bachelor’s degree in computer science, information systems, or a related field, or equivalent professional experience.
• Demonstrated Salesforce development and administration experience; Salesforce Platform Developer or Architect certification preferred
• Experience building solutions with the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
• Experience with system architecture, API integration, data modeling, and release management
• Track record of delivering a technology roadmap and achieving measurable user adoption
• Experience managing technology budgets, vendors, and contracts
• Ability to translate business needs into technical solutions and communicate clearly with non-technical staff
• Experience engaging, coordinating, and supervising volunteers
• Experience applying AI and automation responsibly in business processes preferred
• Nonprofit or human services experience preferred

Responsibilities

• Lead the design, development, testing, and deployment of custom applications, integrations, and automation across Salesforce, Microsoft 365, and the Power Platform
• Architect integrations and APIs between internal platforms and external partner, payment, and reporting systems
• Personally build the most complex solutions, and direct and review the development work of IT staff and contractors
• Set development standards for sandbox-to-production release management, code review, testing, and technical documentation
• Own Salesforce and the Power Platform as enterprise platforms, including their architecture, roadmap, and governance
• Deliver the technology that supports strategic initiatives, including meal sales and payment systems, volunteer retention tracking, partner and referral tracking, holistic neighbor onboarding, and program cost and impact reporting
• Ensure technology tools support volunteer engagement, onboarding, and retention across the organization
• Measure adoption through active-use tracking and staff feedback, and ensure tools that prove hard to use are fixed
• Lead change management so new tools become part of everyday work across departments
• Lead, supervise, and develop the Manager, IT Support and Training, and IT volunteers; set team priorities and workload
• Manage IT contractors, including the Developer, Technology Solutions (Contract): set project priorities, deliverables, and technical standards, and accept completed work
• Engage, coordinate, and supervise skilled technology volunteers on IT projects, and define higher-responsibility volunteer roles on the IT team with clear training paths
• Apply a volunteer-first check when planning new technology work, identifying where volunteers can contribute
• Build the IT team’s capabilities in development, process improvement, adoption support, and volunteer engagement
• Develop and manage the technology budget; own business systems and software vendor relationships, contracts, and licensing
• Lead cross-functional technology projects with program, volunteer, development, and finance teams
• Set enterprise data architecture and data model standards, and approve data model changes across Salesforce, Dataverse, and connected systems
• Set and verify standards for system performance, backup, recovery, and data integrity; routine maintenance is performed by the IT team
• Maintain access lifecycle management, change control, application security, and audit readiness for business systems
• Maintain technical architecture documentation and system runbooks

Skills

IT leadership

Salesforce development

Microsoft Power Platform

API integration

Vendor management

Volunteer coordination

Education

Bachelor’s degree in CS/IS or related field

Tools

Salesforce

Power Platform (Power Apps/Power Automate/Power BI)

Dataverse

APIs

Job description

Meals on Wheels Central Texas is seeking a Director of Information Technology to drive strategy and modernization across critical platforms such as Salesforce, Microsoft 365, and the Power Platform. You will lead the IT team, manage budgets and vendors, and coordinate with program and fundraising teams to deliver impactful digital tools and adoption across departments.

The role focuses on development, governance, and measurable adoption, with hybrid work eligibility in Austin, TX, and a