Nonprofit Community Outreach Customer Service (Entry Level)

GEM; Richmond (VA); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Paid training

Hands-on customer service experience

Professional development and coaching

Leadership development opportunities

Advancement opportunities

Energetic, supportive team environment

Opportunity to represent meaningful n 

Job summary

GEM in Richmond, VA is hiring entry-level Customer Service Representatives to represent well-known nonprofit organizations at community events and outreach campaigns throughout the Richmond area.

You'll interact directly with the public, answer questions, provide information, and create positive experiences while supporting meaningful nonprofit causes. We train you from day one, and prior experience is not required.

Qualifications

• Friendly, positive, and outgoing.
• Reliable and professional.
• Motivated and eager to learn.
• Team-oriented and goal-driven.
• Interested in developing communication and leadership skills.

Responsibilities

• Provide friendly, professional customer service.
• Interact with people at community events and outreach locations.
• Answer questions and provide information about nonprofit programs.
• Build positive relationships with members of the community.
• Represent nonprofit organizations in a professional manner.
• Support community outreach and fundraising campaigns.
• Work closely with a team to achieve campaign goals.
• Participate in paid training and ongoing coaching.

Skills

Customer service

Communication skills

Team player

Job description

GEM in Richmond, VA is hiring entry-level Customer Service Representatives to represent well-known nonprofit organizations at community events and outreach campaigns throughout the Richmond area.

You'll interact directly with the public, answer questions, provide information, and create positive experiences while supporting meaningful nonprofit causes. We train you from day one, and prior experience is not required.