Customer Engagement Representative

Confidential; Salt Lake City (UT); On-site; USD 35,000 - 45,000; Full time

Job summary

Confidential is seeking a Customer Engagement Representative in Salt Lake City, Utah. In this role, you will represent various nonprofit clients, delivering top-notch customer service while building relationships that drive awareness and fundraising efforts.

The ideal candidate will have strong communication skills, a passion for working with people, and the ability to adapt quickly in a dynamic environment. This position requires flexible availability and may involve some local travel.

Qualifications

• Strong communication skills and a positive attitude are essential.
• A passion for working with people is required.
• Must be willing to learn and adapt in a fast-paced environment.

Responsibilities

• Represent nonprofit clients and support fundraising initiatives.
• Provide exceptional customer service and build meaningful relationships.
• Engage with the community to promote nonprofit causes.

Skills

Strong communication skills

Positive attitude

Willingness to learn

Job description

Customer Engagement Representative

About this position

As a Customer Engagement Representative, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.

What You’ll Do

• Talk to people & spread the word about awesome nonprofit causes
• Deliver top-tier customer service & build connections
• Gain hands‑on training in communication & sales
• Work with a fun, energetic team

Requirements

• Strong communication skills & a positive attitude
• A passion for working with people
• Willingness to learn & adapt in a fast-paced environment
• Flexible availability (some local travel may be needed)
• Authorized to work in the U.S.