Noncredit Instructor: Customer Service & 21st Skills

Columbus State Community College; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Columbus State Community College is seeking a Customer Service & 21st Century Skills Noncredit Instructor to deliver essential training programs. You will facilitate engaging learning experiences, track student progress, and collaborate with program staff.

The ideal candidate should have a Bachelor’s or Master’s Degree, as well as two years of teaching experience. The role emphasizes fostering an inclusive environment and addressing diverse student needs.

Qualifications

• 2 years of teaching or instructional experience required.
• Strong focus on customer service and instructional methodologies.
• Relevant certifications in customer service preferred.

Responsibilities

• Facilitate customer service learning experiences.
• Assess student progress and provide feedback.
• Collaborate with staff for curriculum alignment.

Skills

Customer service principles

Effective communication

Active listening

Problem-solving skills

Proficiency in Microsoft Office

Instructional methodologies

Education

Bachelor’s or Master’s Degree in a relevant field

Job description

Columbus State Community College is seeking a Customer Service & 21st Century Skills Noncredit Instructor to deliver essential training programs. You will facilitate engaging learning experiences, track student progress, and collaborate with program staff.

The ideal candidate should have a Bachelor’s or Master’s Degree, as well as two years of teaching experience. The role emphasizes fostering an inclusive environment and addressing diverse student needs.