Non-Medical Case Manager

Volunteers of America Southeast Louisiana Inc; Mandeville (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Volunteers of America Southeast Louisiana Inc in Mandeville, LA is seeking a Non-Medical Case Manager to provide quality services to consumers living with HIV, develop service plans, conduct intakes, and document care in compliance with VOASELA and funding sources.

The role requires a Bachelor’s degree in a human service field, at least one year of case management experience in community settings, strong communication and teamwork, and the ability to travel across the five-parish service area.

Qualifications

• Bachelor's degree in a human service-related field and one year case management experience in a community setting is required.
• HIV knowledge or experience is a plus
• Demonstrated willingness to be responsive to the needs of the target population

Responsibilities

• Conducts intakes and assessments on new and existing persons served according to program requirements.
• Develop, implement, and monitor individual service plans to ensure persons served are receiving quality services according to the service plan.
• Meet in secure, comfortable meeting places outside the office.
• Completes reports and documentation as VOASELA and regulatory agencies/funding sources require.
• Ensures that quality outcomes are achieved.
• Serves as an advocate for consumers receiving services.
• Prepares accurate and timely documentation for billing of services.
• Keeps supervisory staff apprised of service gaps and assists in efforts to provide needed services.
• Participates in program-related training, as required.
• Performs related duties as assigned.
• Travel to other locations as appropriate in the performance of duties and responsibilities.
• Must have: Current driver’s license, vehicle insurance, and vehicle registration

Skills

Verbal communication

Written communication

Teamwork

Education

Bachelor's degree in human services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Non-Medical Case Manager

Full Time Case Manager 2 Mandeville, LA, US

2 days ago Requisition ID: 1299

JOB SUMMARY

This position is responsible for providing quality services to consumers living with HIV, ensuring that quality care outcomes are achieved, preparing documentation, and performing related duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conducts intakes and assessments on new and existing persons served according to program requirements, i.e., meet quota according to guidelines.
• Develop, implement, and monitor individual service plans to ensure persons served are receiving quality services according to the service plan.
• Meet in secure, comfortable meeting places outside the office.
• Completes reports and documentation as VOASELA and regulatory agencies/funding sources require.
• Ensures that quality outcomes are achieved.
• Serves as an advocate for consumers receiving services.
• Prepares accurate and timely documentation for billing of services.
• Keeps supervisory staff apprised of service gaps and assists in efforts to provide needed services.
• Participates in program-related training, as required.
• Performs related duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)

• Adhere to the designated dress code as stipulated for the specific role.

SUPERVISORY DUTIES:

• None

KEY CONTACTS

• None

KNOWLEDGE, SKILLS AND ABILITIES:

This position requires knowledge, skills and abilities equivalent to:

• Bachelor's degree level in a human service-related field and one year case management experience working withindividualsliving in a community setting is required
• HIV knowledge or experience is a plus\
• Must have ademonstratedwillingnesstobe responsive to the needs ofthetarget population
• Excellent verbal and written communication skills and the abilitytofunction as part of a team
• Can handle a flexible work environment; have strong decision-making skills.

Travel to other locations as appropriate in the performance of duties and responsibilities.

Must have:

• Current driver’s license issued by state of residence
• Current vehicle insurance
• Current vehicle registration in state of residence
• Satisfactory Motor Vehicle Report
• It requires the incumbent to have a valid Louisiana Driver’s license and be insurable under the VOA/GNO, Inc.’s vehicle insurance. Must be able to pass a criminal history investigation, and be able to obtain Cardio Pulmonary Resuscitation, First Aid certifications.

PHYSICAL REQUIREMENTS:

The employee's work is performed at various locations where consumer services are provided. Employees must be able to handle the demands of extensive driving throughout the five-parish service area.