Nutrition Intake Specialist

AIDS Healthcare Foundation; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

The Ryan White Non-Medical Case Manager (Nutrition Specialist) at AIDS Healthcare Foundation will coordinate nutrition services for people living with HIV under the Ryan White Program. You will support client intake, verify eligibility, schedule and distribute meals and groceries, and document all service contacts in accordance with program requirements.

You will help with food pantry operations, validate dietary needs and safety regulations, and communicate any concerns to the program manager

Qualifications

• Experience supporting nutrition services for people with HIV or similar populations.
• Ability to verify eligibility and coordinate meal distribution with program partners.
• Strong documentation and data-tracking skills.
• Excellent communication and teamwork within multidisciplinary settings.

Responsibilities

• Assist with client intake, eligibility verification, and scheduling of meals and grocery bags.
• Maintain accurate documentation of client contacts and service units; support data collection and reporting.
• Verify client identity, protect confidentiality, and escalate concerns as needed.
• Assist with meal preparation, packing, and quality assurance of food bags; ensure compliance with nutrition standards and safety rules.
• Monitor inventory, rotate stock, and maintain cleanliness of food prep and storage areas.

Skills

Client intake

Eligibility verification

Documentation

Communication

Time management

Job description

JOIN US FOR OUR HIRING EVENT!
Date: Thursday, September 3rd from 11:00AM-4:00PM
Location: Out of the Closet Thrift Store
1709 E 53rd Street, Chicago, IL

The Non-Medical Case Manager will service as a Nutrition Specialist for South Side Help Center and be responsible for supporting the distribution of comprehensive food and nutrition services for people with HIV (PWH) enrolled in the Ryan White Program. Reporting to the Food and Nutrition Program Coordinator, this position will be responsible for supporting client intake, eligibility verification, and the timely scheduling and distribution of meals and grocery bags to eligible clients. The position maintains accurate documentation of client contacts, units of service, and other required program records, while supporting data collection and reporting activities to ensure compliance with Ryan White Program requirements and agency policies. During client interactions, the Nutrition Specialist verifies client identity, protects client confidentiality and dignity, and promptly communicates any concerns or unmet needs to the Food and Nutrition Program Manager or Nutritionist to ensure appropriate follow-up and continuity of care. They will assist with the preparation, packing and quality assurance of meals and food bags, ensuring all food items comply with program nutrition standards, client dietary restrictions, medical needs, and applicable food safety regulations. The position also supports food pantry operations by monitoring inventory levels, rotating stock, maintaining proper food storage practices, and ensuring the cleanliness and organization of food preparation, refrigeration, and storage areas. Success in this role requires strong organizational, time-management, and communication skills, attention to detail, ad the ability to work both independently and collaboratively within a multidisciplinary team. The Nutrition Specialist must demonstrate professionalism, cultural responsiveness, and a commitment to providing compassionate, client-centered services to people living with HIV. The position requires flexibility to work in both office and community settings and the physical ability to stand, bend, lift, and transport food and supplies while ensuring food quality, safety, and reliable service delivery.

The Ryan White Non-Medical Case Manager enhances the reputation of AHF by ensuring clients services through South Side Help Center Food Service program receive high-quality, safe, and culturally responsive nutrition assistance that supports their health and well being.

You will be a passionate advocate for our top initiatives.

To be successful as the RWNMCM, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in aa dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The Ryan White Non-Medical Case Manager will work as part of a close‑kit team to fulfill the mission of the organization by serving people and strengthen communities. We are looking for individuals who understand their individual role is part fo the collective team.