Non Licensed Customer Service Agent

TEKsystems; Omaha (NE); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off

Job summary

TEKsystems is seeking a Customer Service Representative (Presales Agent) in Omaha, NE for an onsite contract-to-hire role. The position involves handling inbound calls from prospective customers, following up on quotes, and directing inquiries to the appropriate departments, all while delivering excellent service via phone and email.

The role requires strong communication, reliable teamwork, and the ability to manage multiple systems.

Qualifications

• 1 year of customer service, call center, or phone experience.
• Strong communication and multitasking skills.
• Comfortable with both inbound and outbound calls.
• Reliable, positive, and team-oriented attitude.
• Bilingual candidates encouraged to apply.

Responsibilities

• Answer inbound calls from prospective customers.
• Follow up on quote requests and interested leads.
• Connect customers with the right department or sales team.
• Provide a great customer experience via phone and email.
• Navigate multiple systems while documenting interactions.
• Meet performance goals in a fast-paced environment.

Skills

Customer service

Communication

Multitasking

Inbound calls

Outbound calls

Bilingual

Job description

Customer Service Representative (Presales Agent)

Omaha, NE or San Antonio, TX. $19/hr | Onsite | Contract-to-Hire | M-F Schedule

Ready to put your customer service skills to work with a leading small business insurance provider? We're looking for friendly, motivated professionals who enjoy talking to people, solving problems, and being part of a supportive team. No insurance experience required!

What You'll Do

• Answer inbound calls from prospective customers
• Follow up on quote requests and interested leads
• Connect customers with the right department or sales team
• Provide a great customer experience via phone and email
• Navigate multiple systems while documenting interactions
• Meet performance goals in a fast-paced environment

What We're Looking For

• At least 1 year of customer service, call center, or phone experience
• Strong communication and multitasking skills
• Comfortable with both inbound and outbound calls
• Reliable, positive, and team-oriented attitude
• Bilingual candidates encouraged to apply

Job Type & Location

This is a Contract to Hire position based out of Omaha, NE.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Omaha,NE.

Workplace Type This is a fully onsite position in Omaha,NE.

Application Deadline This position is anticipated to close on Aug 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.