Non-Emergency Police Reports Specialist

City of Spokane; Spokane (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

The City of Spokane is seeking a detail-oriented records clerk to write non-emergency police reports, interview citizens, and support local law enforcement with accurate documentation.

Responsibilities include processing online reports, ensuring reports are non-violent and current, handling sensitive information, and guiding the public on online reporting while maintaining strict confidentiality. A background check will be conducted.

Qualifications

• High school diploma or equivalent required or preferred.
• Six months of customer service experience with data entry.
• Typing speed of 30 words per minute (150 keystrokes) or more.
• Ability to obtain ACCESS II certification during probation.

Responsibilities

• Processes online reports based on established policies and procedures.
• Ensures reports are non-violent and not currently occurring.
• Interview callers and document information accurately in the records system.
• May testify in court regarding information from reports.

Skills

Customer service

Data entry

Interviews

Typing 30 wpm

Education

High school diploma or equivalent

Tools

Law enforcement records system

ACCESS II certification

Job description

The City of Spokane is seeking a detail-oriented records clerk to write non-emergency police reports, interview citizens, and support local law enforcement with accurate documentation.

Responsibilities include processing online reports, ensuring reports are non-violent and current, handling sensitive information, and guiding the public on online reporting while maintaining strict confidentiality. A background check will be conducted.