Non-Clinical Case Manager

Paycom; Jefferson City (MO); On-site; USD 52,000 - 74,000; Full time

Job summary

Global Dynamics LLC seeks a Non-Clinical Case Manager to support the Missouri Army National Guard's medical readiness mission. The role focuses on case coordination, documentation review, and administrative management for Service Members' medical readiness.

You will coordinate referrals, track cases, and communicate with Soldiers, providers, and leadership, ensuring timely documentation and HIPAA compliance in an on-site military facility in Jefferson City, MO.

Qualifications

• Associate degree in Nursing, MSW, or Bachelor's in Health Science.
• Must meet MQS2-NG base contract certification/licensure.
• Must meet Basic Life Support requirements.
• U.S. Citizenship or contract authorization compliance.
• Ability to maintain confidential medical documentation.
• Ability to communicate and coordinate with Service Members and healthcare teams.

Responsibilities

• Manage assigned Soldier cases from identification through resolution.
• Document case management activities timely in MEDCHART/eCase.
• Review medical docs to assess injuries and duty limits.
• Coordinate Fit for Duty appointments and referrals.
• Support medical, dental, and behavioral health readiness requirements.
• Provide behavioral health case management support and related documentation.
• Maintain case tracking databases and monitor status.
• Request medical documentation from Soldiers and providers.
• Coordinate with Medical Readiness NCOs and clinicians.
• Track appointments and ensure follow-up documentation.
• Assist with medical boards, waivers, and deployment limitations.
• Participate in Soldier Readiness Processing and related events.
• Educate Soldiers on available resources to improve readiness.
• Maintain HIPAA compliance and Army regulations.

Skills

Effective communication

Case coordination

Medical documentation

HIPAA compliance

Education

Associate Degree in Nursing (ADN)

Master of Social Work (MSW)

Bachelor's Degree in Health Science

Tools

MEDCHART/eCase

Job description

Position Type: Full Time

Job Location: Jefferson City, MO 65109

Position Title: Non-Clinical Case Manager

Global Dynamics LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in providing Healthcare Clinical and Support Services, Administrative, and Training Support for the Federal Government. Global Dynamics, LLC is a leader in the personnel support services industry setting a new standard in career placement and flexible staffing.

Position Summary

Global Dynamics is seeking a Non-Clinical Case Manager to support the Missouri Army National Guard (MOARNG) medical readiness mission. The Case Manager will coordinate and monitor medical, dental, and behavioral health cases for Service Members while supporting military medical readiness, deployability, and case management requirements.

This is a non-clinical role focused on case coordination, documentation review, medical readiness tracking, referrals, administrative case management, and communication with Soldiers, providers, military leadership, and other healthcare support personnel.

Key Responsibilities

• Manage assigned Soldier cases from identification through resolution, medical readiness, or administrative separation.
• Initiate, maintain, and update cases in MEDCHART/eCase and ensure case management activities are documented accurately and timely.
• Review medical documentation to assess the status of injuries, illnesses, diseases, and duty-limiting conditions.
• Coordinate Fit for Duty appointments, medical referrals, follow-up appointments, and required documentation.
• Support medical, dental, and behavioral health readiness requirements.
• Provide behavioral health case management support, including coordination of documentation, profiles, waivers, and medical board requirements.
• Maintain case tracking databases and monitor case status, follow-up dates, and Soldier compliance.
• Request and obtain medical documentation from Soldiers, healthcare providers, Military Treatment Facilities, and other appropriate resources.
• Coordinate with Medical Readiness NCOs, healthcare providers, Behavioral Health Officers, and other designated personnel.
• Track Soldier medical appointments and ensure required follow-up documentation is received.
• Assist with medical boards, waivers, duty limitation profiles, deployment limitations, and Active Duty Orders Process requests.
• Participate in Soldier Readiness Processing and Medical Readiness Events as required.
• Educate Soldiers regarding available resources to improve medical, dental, and behavioral health readiness.
• Maintain confidentiality and comply with HIPAA and applicable Army regulations and policies.

Qualifications: Minimum Qualifications

• Associate Degree in Nursing (ADN), Master of Social Work (MSW), or Bachelor's Degree in Health Science.
• Must meet applicable certification and licensure requirements identified in the MQS2-NG base contract.
• Must meet applicable Basic Life Support requirements.
• Must be a U.S. Citizen or otherwise meet the authorization requirements established by the contract.
• Ability to maintain accurate and confidential medical documentation.
• Ability to effectively communicate and coordinate with Service Members, healthcare providers, military leadership, and multidisciplinary teams.

Working Conditions and Environment

This position is on-site in a medical facility. Driving may be required.

Physical Requirements

The position requires repetitive motion, such as standing, walking, sitting and bending. Light lifting, up to 20 pounds, may be required.

Equal Opportunity Employer

The Company is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.