Nodal Maintenance Manager

Jones Lang LaSalle Incorporated; Miami, Northern (FL, KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision coverage

Paid parental leave

Paid Time Off

Daily Pay - early access to earned W

Job summary

Jones Lang LaSalle Incorporated in Florida is seeking a Nodal Maintenance Manager for on-site roles in Jacksonville and Miami. You will lead 24x7 maintenance across a portfolio of 23-34 sites, coordinating across shifts to ensure continuous operations and service levels.

You will focus on reliability engineering, KPI-driven performance, and collaboration with the account management team to align maintenance strategies with client objectives.

Responsibilities

• Manage a limited portfolio of 23 - 34 sites with full accountability for 24x7 operations coverage
• Coordinate maintenance activities across multiple shifts to ensure continuous operational support
• Balance resource allocation across portfolio sites to optimize performance and cost efficiency
• Monitor and report on portfolio-wide performance metrics and KPI achievement
• Lead with passion and establish a proactive safety culture across sites and teams

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Nodal Maintenance Manager - JLL JLL is hiring a Nodal Maintenance Manager to Support State-of-the-Art Delivery Stations! JLL is hiring a Nodal Maintenance Manager to support state-of-the-art delivery stations! The Nodal Maintenance Manager delivers Material Handling and Industrial Automation services in a 24x7 logistics environment across 113 sites in North America, with a primary focus on reliability engineering and program management execution. The Nodal Maintenance Manager position is an onsite role requiring onsite presence. This position is responsible for ensuring service levels as described in the Master Work Order and measured by Key Performance Indicators while working closely with the account's program management lead. The Nodal Maintenance Manager is part of a National Operations Team that provides services to the client across the United States and Canada.

ESSENTIAL FUNCTIONS

PORTFOLIO MANAGEMENT

• Manage a limited portfolio of 23 - 34 sites with full accountability for 24x7 operations coverage
• Coordinate maintenance activities across multiple shifts to ensure continuous operational support
• Balance resource allocation across portfolio sites to optimize performance and cost efficiency
• Establish and maintain communication protocols for round-the‑clock operational coordination
• Monitor and report on portfolio-wide performance metrics and KPI achievement
• Ensure consistent service delivery standards across all assigned facilities
• Manage escalation procedures for critical issues affecting 24x7 operations

RELIABILITY & PROGRAM MANAGEMENT

• Execute contract KPIs and related client‑RME strategies under guidance of senior leadership
• Focus on reliability engineering principles to maximize equipment uptime and performance
• Work directly with the account's program management lead to align maintenance strategies with operational objectives
• Support implementation of preventive and predictive maintenance programs
• Analyze equipment performance data to identify reliability improvement opportunities
• Participate in root cause analysis for equipment failures and implement corrective actions
• Support strategy and development for critical functions within the organizations

OTHER ESSENTIAL FUNCTIONS

• Ensure execution against contract KPIs and related client‑RME strategies
• Drive accountability of subordinate team to ensure results, roles, responsibilities and expectations are exceeded in all facets of the business
• Establish a deep and personal relationship with the client including regional and program managers, Site GMs and Regional Operations Managers
• Set and enforce standards for each site which protects, maintains and improves the value of the client's assets
• Establish Quality Assurance processes to ensure consistent performance i.e. Health Check audits
• Evaluate and verify site performance and condition to ensure that RME services are held at the highest standards (every time you enter a site)
• Intimately understand and report on site performance by way of operational metrics and weekly business reviews
• Drive innovation strategies and creative problem solving resulting in value creation for the client
• Network with other RMMs to ensure consistent deployment and execution
• Transform operational practices to leverage JLL tools, processes, relationships and best practices to ensure service delivery is highly efficient, effective and leveraging JLL programs

CLIENT RELATIONSHIP MANAGEMENT

• Partner with site Operations leaders, JLL leaders and Finance to ensure proper stewardship of client funds
• Establish deep relationships with safety program managers both client and on account
• Ensure KPI performance is achieved or exceeded (commercial impact)

LEADERSHIP WITH EMPLOYEES

• Lead with passion and compassion, give and receive feedback in a positive manner, and learn with and from the team
• Create a Proactive Safety Culture with all employees to Guarantee100% safety training compliance and safety‑first culture that drives accountability and ensures 100% alignment and adoption of program values and performance
• Establish culture that promotes employee engagement and verify effectiveness
• Ensure sites are connected to the network for safety program elements
• Teach budgeting processes to ensure accountability of stewardship of client funds
• Mentor, coach and develop leaders, which promotes the employee experience with JLL
• Deliver an ethical, diverse and quality employment environment to all employees
• Create open channels of communications that establishes a link between “JLL” and each site
• Create talent pipeline within site to ensure continuity of performance and values
• Act as an avenue for escalations when employees are hindered in their mission
• Monitor and align the region’s critical personnel metrics including Critical Position Staffing, Attrition, ER Complaints, Referrals, Connections Engagement Scores
• Ensure timely completion of HR activities: IPMP, Goal Setting, ER/Union Awareness Training, policy implementation and the like

JLL ACCOUNT MANAGEMENT

• Ensure labor and PRM budgets are met (inclusive of OT budget adherence and approval authority follow‑through)
• Report variances and trends for all controllable budgets
• Ensure compliance with PO creation and invoice reconciliation processes
• Set clear, understandable and attainable site goals
• Establish a deep relationship with supporting HRA to support all personnel initiatives and activities
• Report on region performance to ensure accountability and a common understanding of successes, challenges and issues
• Ensure that all organizational goals are embraced and executed with precision
• Establish open lines of communication to build trust and provide unfiltered exchanges of information
• Utilize data to develop trends and insights that will drive continuous improvement in site performance

At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture—locally and globally—drives innovative solutions. We value wellbeing, inclusivity, and belonging, ensuring every team member feels supported.

JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship.

Candidates must be authorized to work in the United States without sponsorship.

Location: On-site –Jacksonville, FL, Miami, FL

Job Tags: RME

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.