NOC Technician (Government)

att; Chantilly (VA); On-site; USD 72,000 - 132,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee Discounts

Job summary

AT&T Global Public Sector in Chantilly, VA is seeking a NOC Technician to support the 24x7 Network Operations Center onsite. The role requires working a shift schedule including weekends and holidays and offers extensive benefits and security clearances.

The candidate will provide Tier 2 network support, plan security measures, review upgrade requests, and ensure compliance with open systems standards while leveraging OSI knowledge and routing protocols.

Qualifications

• Hands-on troubleshooting and fault isolation of IT business systems.
• Understanding of OSI model and routing protocols.
• Shift schedule includes weekend and holiday work.
• Total of 10 years of applicable experience (combination of degree and work history).

Responsibilities

• Provide Tier 2 network support for LAN/WAN/intranet and internet.
• Plan, coordinate, and implement network security measures.
• Review user requests for upgrades and assess impact on performance.
• Apply IT skills in analysis, development, and integration of open systems for IM applications.
• Ensure systems comply with open systems reference models and standards.
• Evaluate and recommend COTS applications for interoperable IT solutions.
• Perform validation of reusable software and hardware components for IM designs.

Skills

Networking troubleshooting

OSI model knowledge

Routing protocols (EIGRP, OSPF, MPLS,;

BGP and LDP

Education

High School diploma + 10 years of work history

Associate’s + 8 years

Bachelor’s + 6 years

Master’s + 4 years

PhD + 2 years

Tools

Cisco IOS

Juniper JUNOS

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to theFederal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for aNOC Technician to support the24x7 Network Operations Center in providing network monitoring and service

Job Duties/Responsibilities:

• Provide Tier 2 support to an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.
• Apply software, hardware, and standard information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications.
• Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application.
• Evaluate and recommend COTS applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions.
• Perform analysis and validation of reusable software and hardware components to ensure the integration of these components into interpretable IM designs

Required Clearance:

TSSCI with poly (#tssci) #polygraph)

Required Qualifications:

• Candidate must have hands on troubleshooting and fault isolation of IT business systems. Applicant must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, and LDP.
• This position requires all personnel to work a shift schedule that includes weekend and holiday work.
• Night shift: 6pm-6am, 4 days per week (New candidates will work day shift for approximately 6-8 weeks while training.)
• Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of relevant work history.

Desired Qualifications:

• Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP.

Our NOC Technician's earn between $72,000 - $132,246. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

40

Regular

Chantilly, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.