NOC Technician (Government)

AT&T; Chantilly (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

AT&T Global Public Sector in Chantilly, VA, has an opening for an AOC Technician to support the 24x7 Network Operations Center, providing network monitoring and service at a customer site.

The role requires office presence 5 days a week, with weekend/holiday shifts and a TS/SCI with poly clearance. You will handle Tier 2 LAN/WAN support, implement security measures, and assess upgrades to meet user requirements.

Qualifications

• Hands-on troubleshooting and fault isolation of IT business systems.
• Strong understanding of the OSI model and routing protocols (EIGRP, OSPF, MPLS, BGP, LDP).
• Shift schedule includes weekends and holidays.
• Total of 10 years of applicable experience required.

Responsibilities

• Provide Tier 2 support to LAN/WAN and data communications systems.
• Plan and implement network security measures to protect data, software, and hardware.
• Review user requests for upgrades to assess impact on network performance.
• Apply IT skills in analysis, development, integration, and acquisition of open systems for IM applications.
• Ensure systems comply with open systems standards and reference models.
• Evaluate and recommend COTS applications and methodologies for interoperable IT solutions.
• Perform analysis and validation of reusable components for IM designs.

Skills

Troubleshooting

OSI model

Routing protocols

Tools

EIGRP

OSPF

MPLS

BGP

LDP

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a AOC Technician to support the 24x7 Network Operations Center in providing network monitoring and service.

Job Duties/Responsibilities:

• Provide Tier 2 support to an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.
• Apply software, hardware, and standard information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications.
• Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application.
• Evaluate and recommend COTS applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions.
• Perform analysis and validation of reusable software and hardware components to ensure the integration of these components into interpretable IM designs.

Required Clearance:

TSSCI with poly (#tssci) #polygraph)

Required Qualifications:

• Candidate must have hands on troubleshooting and fault isolation of IT business systems. Applicant must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, and LDP.
• This position requires all personnel to work a shift schedule that includes weekend and holiday work.
• Night shift: 6pm-6am, 4 days per week (New candidates will work day shift for approximately 6-8 weeks while training).
• Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of relevant work history.

Desired Qualifications:

• Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP.

Weekly Hours:

40

Time Type:

Regular

Location:

Chantilly, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.