NOC Systems Engineer — Windows & Linux

ASM Research, An Accenture Federal Services Company; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM Research is seeking a NOC Network Administrator, Mid, to maintain and administer servers, core services, and supporting tools within a network operations center to ensure reliable, highly available operations for mission-critical services.

The role handles monitoring, advanced troubleshooting, patching, and configuration changes, while owning or co-owning NOC infrastructure such as monitoring and ticketing platforms.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• 4–7 years of experience in system administration or NOC operations roles with responsibility for maintaining enterprise infrastructure in production environments.
• Strong proficiency with Windows and Linux operating systems, including configuration, performance tuning, and troubleshooting.
• Experience with virtualization technologies, system monitoring tools, and backup and recovery solutions.
• Demonstrated ability to diagnose and resolve complex infrastructure issues and to work effectively under pressure in a 24x7 operational setting.
• Strong communication and documentation skills for interacting with both technical and non‑technical stakeholders and recording configurations, changes, and incidents accurately.
• Ability to obtain and maintain a SECRET security clearance, with U.S. citizenship required.
• Candidates must be willing to work swing (2P-10:30P ET) or night (10P-6:30A) shifts. Schedule will be either Tues-Sat or Sun-Thurs for 24/7 coverage.

Responsibilities

• Administer Windows and Linux servers in production to support NOC operations.
• Monitor system performance, interpret alerts, and address capacity and availability issues.
• Implement patching, backups, and recovery strategies, validating restores.
• Troubleshoot complex infra issues across OS, virtualization, storage, and services.
• Manage user accounts and access controls per security policies.
• Operate NOC tool infrastructure (monitoring, logging, ticketing) and ensure availability.
• Document architectures, baselines, changes, and incidents for repeatable operations.
• Provide tier 2/3 guidance to junior admins and NOC staff.

Skills

Windows & Linux proficiency

24x7 operations readiness

Troubleshooting complex infra

Security & access control

Documentation

Communication

Education

Bachelor’s degree in CS/IT or related field

Tools

SIEM

Monitoring tools

Backup & recovery

Virtualization

Ticketing systems

Job description

ASM Research is seeking a NOC Network Administrator, Mid, to maintain and administer servers, core services, and supporting tools within a network operations center to ensure reliable, highly available operations for mission-critical services.

The role handles monitoring, advanced troubleshooting, patching, and configuration changes, while owning or co-owning NOC infrastructure such as monitoring and ticketing platforms.