NOC Operations Specialist (Pampanga)

Savills Philippines; Clarke (IN); On-site; USD 5,000 - 11,000; Full time

Benefits offered by this job

Medical

Dental

Loan

Sports

Leave Credits

Bonus

Educational Assistant

Job summary

Savills Philippines is seeking a Network Operations support role in Clark, Pampanga. The position involves monitoring and troubleshooting network issues, maintaining devices, and coordinating with teams to ensure service continuity.

The on-site role requires a shifting schedule, hands-on hardware knowledge, and collaboration with vendors. Fresh graduates are welcome with relevant degree and drive to learn.

Qualifications

• Bachelor’s/College Degree in Computer Science/Information Technology.
• Fresh graduate or with experience in a related field.
• Willing to work on site and on shifting schedule.
• Amenable to work six (6) days a week.

Responsibilities

• Monitor network performance and proactively identify, troubleshoot, and resolve network issues.
• Provide technical support and coordinate with internal teams to ensure network reliability and service continuity.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and related network devices.
• Perform system updates, hardware upgrades, security patching, and network configuration management.
• Respond to network incidents and security threats while ensuring compliance with incident response procedures.
• Document, prioritize, track, and report network incidents, performance metrics, and operational activities.
• Maintain accurate network records, tenant information, and technical documentation.
• Coordinate with vendors and third-party providers to support network operations and service delivery.
• Assist in the planning, implementation, and enhancement of network services and infrastructure.
• Identify and recommend process improvements to optimize NOC operations and client service.
• Participate in company meetings, trainings, and professional development activities.

Skills

Network fundamentals

Monitoring & troubleshooting

Network security concepts

Hardware diagnostics

Documentation & reporting

Vendor coordination

Strong communication

Education

Bachelor’s/College Degree in Computer Science/Information Technology

Job description

Location: Clark, Pamapanga, Region III

Department: Property Management

Industry: Property / Real Estate

Work Schedule: Shifting Schedule (Morning/Mid/Night)

Hours: Full-time, 9 hours per day

Hiring Organization: Savills Philippines

About The Company

Savills Philippines is an award-winning real estate services firm headquartered in Bonifacio Global City with over 250 employees involved directly in transactions for office, investments, retail, industrial & hotel locators, and residential properties.

With services ranging from tenant representation, investments to property management, Savills Philippines is an award-winning real estate services firm, recognized as the Best Property Consultant and Best Real Estate Agency in the Philippines. Over the years, Savills Philippines has handled significant transactions with the country’s top clients and has grown to become a reliable leader in the local real estate industry.

Responsibilities

• Monitor network performance and proactively identify, troubleshoot, and resolve network issues.
• Provide technical support and coordinate with internal teams to ensure network reliability and service continuity.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and related network devices.
• Perform system updates, hardware upgrades, security patching, and network configuration management.
• Respond to network incidents and security threats while ensuring compliance with incident response procedures.
• Document, prioritize, track, and report network incidents, performance metrics, and operational activities.
• Maintain accurate network records, tenant information, and technical documentation.
• Coordinate with vendors and third-party providers to support network operations and service delivery.
• Assist in the planning, implementation, and enhancement of network services and infrastructure.
• Identify and recommend process improvements to optimize NOC operations and client service.
• Participate in company meetings, trainings, and professional development activities.

Educational Requirements

• Bachelor’s/College Degree in Computer Science/Information Technology.

Desired Skills

• Strong knowledge of network infrastructure, protocols, and network devices.
• Experience with network monitoring, performance analysis, and troubleshooting.
• Understanding of network security concepts, firewalls, and incident response procedures.
• Proficiency in diagnosing and resolving hardware, software, and connectivity issues.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Strong organizational, time management, and multitasking abilities.
• Collaborative team player with strong stakeholder coordination skills.
• Proactive approach to identifying risks and preventing operational issues

Qualifications

• Fresh graduate or with experience in a related field.
• Willing to work on site and on shifting schedule.
• Amenable to work six (6) days a week.

Benefits

Savills Philippines provides top-tier employee compensation benefits and a relaxed, team-oriented work environment, including:

• Medical
• Dental
• Loan
• Sports
• Leave Credits
• Bonus
• Educational Assistant

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