NOC Lead

Zachary Piper Solutions; United States; On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical

Dental

Vision

401K

Tuition Reimbursement

Sick leave

Job summary

Zachary Piper Solutions is seeking a NOC Lead to support a cybersecurity-focused environment for federal mission operations. This on-site role is based in Manassas, VA and Washington, DC, overseeing 24/7 network operations to ensure availability, performance, and security of enterprise systems.

The NOC Lead will drive incident response, supervise staff, manage change activities, and coordinate with vendors while aiming for operational excellence and mission continuity.

Qualifications

• 5–10 years of IT operations experience with 2–5 years in a leadership role.
• Experience with enterprise networking and security technologies.
• Bachelor's degree preferred in IT or related field.

Responsibilities

• Monitor 24/7 network operations to ensure availability and performance.
• Lead incident response, manage escalations, and coordinate restorations.
• Mentor NOC staff and enforce SOPs and shift operations.
• Oversee change management, maintenance, and vendor coordination.
• Drive improvements, reporting, and SLA/compliance initiatives.

Skills

Leadership

Incident management

IT operations

NOC management

SLA compliance

Education

Bachelor's degree in IT/ Networking

Tools

Cisco IOS-XE

NX-OS

Arista EOS

DNS

DHCP

TCP/IP

Firewalls

Job description

Zachary Piper Solutions is seeking a NOC Lead to support a company focused on cybersecurity operations, engineering, and compliance for federal mission environments. This position is on-site at Manassas, VA and Washington, DC. The NOC Lead will oversee 24/7 network operations, ensuring the availability, performance, and security of enterprise systems while leading incident response and operational excellence initiatives. This role is critical to maintaining mission continuity and driving reliability across complex IT infrastructure.

Responsibilities for the NOC Lead include:

• Monitor system, network, and application performance while ensuring continuous operational availability
• Lead incident response efforts, manage escalations, and coordinate service restoration across teams
• Supervise and mentor NOC staff, ensuring adherence to SOPs and effective shift operations
• Oversee change management, maintenance activities, and vendor coordination
• Drive process improvements, reporting, and compliance with SLA and operational standards

Required Qualifications for the NOC Lead include:

• 5-10 years of experience in IT operations, network operations, or systems administration, with 2-5 years in a leadership role
• Experience with enterprise technologies including TCP/IP, DNS, DHCP, routing/switching, firewalls, Cisco (IOS-XE, NX-OS), and Arista (EOS)
• Strong experience with incident management, root cause analysis, SLA-driven environments, and 24/7 operations
• Bachelor's degree preferred (or equivalent experience) in IT, Networking, or related field
• Active Top Secret clearance (within the last 5 years) or DOE Q clearance

Compensation for the NOC Lead include:

Salary Range: $170,000-190,000

Full Benefits Package:

• PTO
• Paid Holidays
• Medical
• Dental
• Vision
• 401K
• Tuition Reimbursement
• Sick leave as required by law