No-Fault Claims Lead & Compliance Supervisor

Hereford Insurance Company; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Hereford Insurance Company is seeking a No Fault Supervisor to lead the claims department, ensuring efficient use of resources and adherence to company protocols and regulatory requirements. The role involves developing processes, evaluating performance, and guiding direct reports through evaluation cycles while maintaining clear communication with senior management.

The position includes establishing workflows, monitoring metrics, and driving department initiatives to improve quality,

Responsibilities

• The effective and efficient use of departmental resources and available tools in protecting exposures and handling incoming claims per company protocols and regulatory requirements.
• Establishing processes and structure to support objectives and ensure compliant execution by direct reports.
• Delegating responsibilities, providing feedback, and applying a performance improvement process when needed.
• Reviewing performance and participating in merit and annual evaluations, communicating plans, and reporting needs to senior management.
• Developing reports and metrics to support stated objectives and goals and enabling timely information flow to leadership.

Job description

Hereford Insurance Company is seeking a No Fault Supervisor to lead the claims department, ensuring efficient use of resources and adherence to company protocols and regulatory requirements. The role involves developing processes, evaluating performance, and guiding direct reports through evaluation cycles while maintaining clear communication with senior management.

The position includes establishing workflows, monitoring metrics, and driving department initiatives to improve quality,