NJ Brokerage Ops Lead — On-Site

Confidential; New Jersey; On-site; USD 85,000 - 120,000; Full time

Job summary

Confidential is hiring a Brokerage Operations Manager to act as the operational partner to the Broker of Record for the New Jersey division. The role ensures day-to-day operations, agent support, onboarding, and compliance are executed efficiently to sustain growth and a high-performing brokerage environment.

The ideal candidate is licensed, proactive, and capable of managing multiple priorities while maintaining strong relationships with agents and internal teams.

Qualifications

• Active and valid New Jersey real estate license required.
• Experience in real estate brokerage operations, transaction coordination, office management, or a related environment.
• Strong understanding of the New Jersey real estate transaction lifecycle, including listings, contracts, documentation, compliance, and milestones.
• Experience with MLS platforms, CRM systems, transaction management tools, and other real estate technology.
• Proficient in Microsoft Office Suite and/or Google Workspace, including presentation development and document management.
• Ability to manage multiple time-sensitive priorities while maintaining accuracy and follow-through.
• Experience working with senior leaders, brokers, agents, or other high-volume stakeholders is preferred.

Responsibilities

• Serve as the Broker of Record's primary operational partner for the New Jersey brokerage.
• Identify priorities, deadlines, potential issues, and follow-up needs without waiting for direction.
• Own projects from start to finish with timely, accurate delivery.
• Maintain visibility into brokerage priorities and action items.
• Represent and support the Broker of Record when off-site or in meetings.
• Resolve routine operational matters and elevate issues when needed.
• Support implementation of new brokerage policies and processes.
• Improve workflows and the agent experience.

Skills

Communication

Organization

Multitasking

MS Office

Google Workspace

Discretion

Professionalism

Tools

MLS platforms

CRM systems

Transaction management tools

Microsoft Office

Google Workspace

Marketing tools

Job description

Confidential is hiring a Brokerage Operations Manager to act as the operational partner to the Broker of Record for the New Jersey division. The role ensures day-to-day operations, agent support, onboarding, and compliance are executed efficiently to sustain growth and a high-performing brokerage environment.

The ideal candidate is licensed, proactive, and capable of managing multiple priorities while maintaining strong relationships with agents and internal teams.