Nissan Auburn Parts Counter person

Bertera Nissan; Auburn (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Growth and learning opportunities

Competitive compensation

Job summary

Bertera Nissan in Auburn is seeking a customer-oriented professional to join their parts department team. The ideal candidate will assist retail, wholesale, and internal customers by identifying and sourcing automotive parts in a fast-paced environment. Strong organizational skills and attention to detail are crucial for delivering timely service.

This position offers growth opportunities within a supportive team culture and competitive compensation based on qualifications. If you enjoy working with people and are ready for a collaborative environment, we encourage you to apply.

Qualifications

• Previous experience in an automotive parts, retail, or customer service role is preferred.
• Strong communication and interpersonal skills are required.
• Ability to work accurately in a fast-paced environment is necessary.

Responsibilities

• Assist customers with parts inquiries in a professional manner.
• Identify and locate automotive parts using catalogs.
• Process parts orders and invoices accurately.

Skills

Customer service skills

Knowledge of automotive parts

Communication skills

Organizational skills

Job description

Position Overview

We are seeking a customer-focused, detail-oriented professional to join our parts department team. In this role, you will help support both retail and internal customers by identifying, sourcing, and providing automotive parts in a fast-paced dealership environment. The ideal candidate enjoys working with people, has strong organizational skills, and takes pride in delivering accurate, timely service.

Responsibilities

• Assist retail, wholesale, and internal customers with parts inquiries in a professional and friendly manner.
• Identify and locate automotive parts using catalogs, systems, and product knowledge.
• Process parts orders, invoices, returns, and exchanges accurately.
• Maintain effective communication with service advisors, technicians, and other team members.
• Receive, stock, and organize incoming parts shipments.
• Monitor inventory levels and support cycle counts and stock checks as needed.
• Ensure parts are properly labeled, stored, and handled according to dealership procedures.
• Provide prompt follow-up on special orders and customer requests.
• Maintain a clean, organized, and professional parts counter area.
• Support overall departmental goals and contribute to a positive team environment.

Qualifications

• Previous experience in an automotive parts, retail, or customer service role is preferred.
• Knowledge of automotive parts and accessories is helpful.
• Strong communication and interpersonal skills.
• Ability to work accurately in a fast-paced environment.
• Basic computer skills and comfort using inventory or point-of-sale systems.
• Excellent attention to detail and organizational skills.
• Ability to lift, move, and stock parts as required.
• Dependable, team-oriented, and committed to quality service.

What We Offer

• Opportunity to work in a professional dealership environment.
• Supportive team culture with growth and learning opportunities.
• Competitive compensation based on experience and qualifications.
• Potential access to training and advancement within the organization.

Work Environment

This position may involve a combination of counter work, inventory handling, and interaction with customers and service team members. The role requires the ability to manage multiple tasks while maintaining a high standard of service and accuracy.

Additional Information

We are an equal opportunity employer and welcome applicants from all backgrounds who meet the requirements of the role. If you are motivated, service-oriented, and ready to contribute to a collaborative team, we encourage you to apply.