Night & Weekend Customer Service Specialist

Hy-Vee; Quincy (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Hy-Vee is seeking friendly Customer Service team members to support in-store services, greet customers, and handle a range of transactions from mailing packages to cashing checks and selling licenses.

This fast-paced retail role requires teamwork, accuracy, and calm under pressure. The anticipated starting hourly wage is $15.00 to $18.75, with benefits after employment.

Shift requirements include night and weekend hours; successful candidates must pass a pre-employment drug screen.

Qualifications

• High school diploma or equivalent experience required.
• Over six months up to one year of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
• Process Western Union orders and send faxes for customers
• Sell money orders and cash payroll, personal, ADC, and social security checks
• Assist customers at registers and in other areas of the store as needed

Skills

Problem solving

Math calculations

Data organization

Customer service

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking friendly Customer Service team members to support in-store services, greet customers, and handle a range of transactions from mailing packages to cashing checks and selling licenses.

This fast-paced retail role requires teamwork, accuracy, and calm under pressure. The anticipated starting hourly wage is $15.00 to $18.75, with benefits after employment.

Shift requirements include night and weekend hours; successful candidates must pass a pre-employment drug screen.