Night Valet Supervisor - Lead Guest Experience

VPNE; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

VPNE is seeking a Supervisor to facilitate an impressive operation with enthusiastic team members by delivering exceptional service to guests in the Miami garage environment.

You will assist in leading the operation, managing staffing, and handling escalated needs while maintaining a sharp appearance and VPNE's uniform guidelines; you must be able to lift up to 50 lbs and pass a driving test.

Qualifications

• Prior supervisory experience preferred.
• Friendly and outgoing demeanor.
• Able to smile during customer interactions.
• Maintain VPNE uniform standards at all times.
• Able to lift a minimum of 50 lbs.

Responsibilities

• Ensure team members and guests are safe at all times.
• Oversee the tracking of keys and vehicles.
• Provide exceptional guest experiences by greeting guests.
• Set a positive tone in the workplace.
• Lead in staffing and escalate operational needs as necessary.
• Communicate after shifts to inform the team of the plan.
• Maintain professional appearance and uniform compliance.
• Organize cars efficiently and move them safely.

Skills

English Proficiency

Supervisory experience

Job description

VPNE is seeking a Supervisor to facilitate an impressive operation with enthusiastic team members by delivering exceptional service to guests in the Miami garage environment.

You will assist in leading the operation, managing staffing, and handling escalated needs while maintaining a sharp appearance and VPNE's uniform guidelines; you must be able to lift up to 50 lbs and pass a driving test.