Night Supervisor

Britannia Hotels; Location (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Night Supervisor at a prominent hotel located on the North Promenade in Blackpool. This role offers an exciting opportunity to manage the nights team, ensuring exceptional service and security for guests. With a focus on career development, you'll enjoy significant discounts across a network of hotels and leisure clubs. If you have a passion for hospitality and leadership, this position is perfect for you. Embrace the chance to make a meaningful impact in a vibrant hotel environment while advancing your career in the hospitality industry.

Benefits

Career development opportunities

Staff discount rates

50% discount on food and drink

Friends and family discounts

Reduced leisure club membership

Free meals on duty

Free uniform

Up to 28 days holiday

Auto enrolment pension scheme

Qualifications

• Experience as a Night Supervisor or Night Receptionist is ideal.
• Strong customer service skills and team management experience are essential.

Responsibilities

• Manage the nights team and ensure excellent customer service.
• Conduct regular security checks and maintain cleanliness in public areas.

Skills

Customer Service

Team Management

Security Awareness

Education

Experience in Hospitality

Tools

Opera Cloud

Job description

Location: Blackpool, FY1 2JQ, United Kingdom
Address: North Promenade

We have an exciting new vacancy for a Night Supervisor to join our team at The Grand Blackpool Hotel. Located on Blackpool’s famous North Promenade, this central Blackpool hotel boasts 274 bedrooms and is just a short walk from Blackpool centre.

Benefits include:

• Career development opportunities throughout the UK
• Significant staff discount rates when staying at one of our 60 hotels in the UK
• 50% discount off food and drink if staying at one of our hotels
• Friends and family hotel stay discounts
• Reduced membership at our Leisure clubs
• Free meals on duty (when applicable)
• Free Uniform (if applicable to your role)
• Up to 28 days holiday including bank holidays per annum.
• Auto enrolment pension scheme

Your duties will include:

• Manage the nights team in the absence of the nights manager
• Ensure the team are aware of the business and events within the hotel
• Make sure that the public areas are cleaned, and any events are prepared
• Be responsible for regular security walks and floor checks
• Provide excellent customer service to our guests
• Ensure an accurate handover is provided for the next team on duty

This position is suitable for an experienced Night Supervisor or Night Receptionist who is looking for a management position. The ideal candidate will have experience in Opera cloud, but this is not essential.

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