Night Stocking Supervisor: Lead, Train & Delight Customers

Whole Foods Market, Inc; Washington (District of Columbia); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market, Inc. is seeking a Stock Crew Supervisor to assist with scheduling and supervising the Stock Crew and streamline department operations.

The role supports the Team Leader and Associate Team Leader to maintain efficient stocking and displays while upholding Whole Foods’ standards. The ideal candidate will exhibit strong leadership, training abilities, and a customer-focused approach, ensuring compliance with health, safety, and SOPs.

Qualifications

• Retail experience of 12+ months.
• Ability to supervise and delegate tasks.
• Strong organizational and time-management skills.
• Excellent interpersonal and customer-service skills.

Responsibilities

• Effectively supervises and delegates tasks based on the needs of the department.
• Works with leadership to resolve team concerns or issues.
• Responds to customer and Team Member needs and concerns.
• Assists in sorting and stocking processes for at least 75% of the scheduled shift.
• Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required.
• Assists in tracking the productivity of the stocking crew utilizing the case count tracker.
• Opens and closes department according to established procedures.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Team Leadership

Staff Training

Customer Service

Time Management

Regulatory Knowledge

Safety Procedures

Delegation

Microsoft Office

Email Proficiency

Tools

Email

Microsoft Office

Job description

Whole Foods Market, Inc. is seeking a Stock Crew Supervisor to assist with scheduling and supervising the Stock Crew and streamline department operations.

The role supports the Team Leader and Associate Team Leader to maintain efficient stocking and displays while upholding Whole Foods’ standards. The ideal candidate will exhibit strong leadership, training abilities, and a customer-focused approach, ensuring compliance with health, safety, and SOPs.