Night Stocker

Hy-Vee, Inc.; Altoona (IA); On-site; USD 27,000 - 37,000; Full time

Job summary

An established industry player is seeking a Night Stocker to join their team. This role involves unloading trucks, stocking shelves, and ensuring a seamless shopping experience for customers. The ideal candidate will possess strong customer service skills, a teamwork mindset, and the ability to handle physical tasks efficiently. You'll be part of a vibrant work environment where your contributions directly impact customer satisfaction. If you're ready to take on a dynamic role in a fast-paced grocery setting, this opportunity is perfect for you!

Qualifications

• High school diploma or equivalent; up to six months of related work experience.
• Ability to solve practical problems and interpret instructions.

Responsibilities

• Unload trucks, stock shelves, and rotate products.
• Provide friendly customer service and assist customers with their needs.

Skills

Customer Service

Teamwork

Problem Solving

Basic Arithmetic

Education

High School Diploma or Equivalent

Tools

Power Jack

Forklift

Check Register

Job description

Join to apply for the Night Stocker role at Hy-Vee, Inc.

Job Description

Job Title: Night Stocker

Department: Grocery

FLSA: Non-Exempt

General Function: Unloads product, opens containers, stocks shelves, and rotates product where necessary.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager

Positions that Report to you: None

Primary Duties and Responsibilities

• Provides prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all customer interactions.
• Greets customers with a smile and assists them in finding products, securing out-of-reach items, loading heavy items, and enhancing the shopping experience.
• Answers the telephone promptly and provides helpful service.
• Works with co-workers as a team to ensure customer satisfaction.
• Unloads trucks, stocks shelves, rotates product, and monitors for miss-picked items.
• Organizes stock efficiently, cleans, and restocks damaged items.
• Tags shelves with overstock and reports new or different items for system input.
• Maintains personal hygiene and dress guidelines.
• Adheres to company policies and reports to work on time, working scheduled hours.

Secondary Duties and Responsibilities

• Assists in other store areas as needed.
• Performs other related duties and projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics

• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal or demonstrated instructions, and request supplies orally or in writing.

Education and Experience

High school diploma or equivalent; up to six months of related work experience.

Physical Requirements

• Ability to perform very heavy work, exerting over 100 pounds of force occasionally.
• Visual requirements include vision from less than 20 inches to more than 20 feet, with or without correction, and depth, color, and field of vision.
• Physical activities include climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

Exposed to dirt, noise, equipment hazards, chemicals, temperature extremes, and electrical shock occasionally.

Equipment Used

Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.

Financial Responsibility

Responsible for supplies, stock, and checking the cooler.

Contacts

Daily contact with community organizations, suppliers, vendors, and customers.

Are you ready to smile? Apply today.