Night Shift Warehouse Supervisor - Bilingual Mandarin

JD.COM

Buford (GA)

On-site

USD 66,000 - 83,000

Full time

2 days ago

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Job summary

JD.com is seeking a 3PL Warehouse Supervisor for our New Jersey distribution center. This full-time, night-shift role leads daily warehouse operations, ensures accurate order fulfillment, and upholds safety and quality standards.

A hands-on leader will guide and develop a team of warehouse associates to meet productivity goals. The ideal candidate has at least 1 year in a supervisory role and 3+ years in warehousing or 3PL, with strong knowledge of operations and safety; Mandarin bilingual is a

Qualifications

At least 1 year in a lead or supervisory role.
3+ years experience in a warehouse, distribution, or 3PL environment.
Strong knowledge of warehouse operations and safety procedures.
Familiarity with WMS or inventory systems preferred.

Responsibilities

Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
Ensure timely and accurate execution of customer orders.
Monitor productivity, adjust workflows, and address bottlenecks.
Supervise a team of warehouse associates; train, coach, and mentor team members.
Allocate labor and assign tasks to meet operational goals.
Motivate staff while holding team accountable to performance standards.
Conduct cycle counts and inventory audits to maintain accuracy.
Monitor quality control and elevate product/order discrepancies.
Enforce adherence to all warehouse safety protocols and company SOPs.
Promote a clean, organized, and safe work environment.
Communicate shift updates, challenges, and results to Warehouse Management.
Collaborate with internal teams and clients to troubleshoot operational issues.