Bilingual Warehouse Supervisor (Mandarin) – Lead 3PL Ops

JD.COM; Flowery Branch (GA); On-site; USD 60,000 - 72,000; Full time

Job summary

JD.com is seeking a 3PL Warehouse Supervisor - Bilingual Mandarin to lead daily warehouse operations in Flowery Branch, GA. You will oversee receiving, put-away, picking, packing, and shipping, ensuring accuracy and safety across the shift.

This hands-on leadership role requires at least 3 years in warehousing or 3PL, with at least 1 year in a supervisory position. Mandarin language skills are required to coordinate with cross-border teams and vendors, while fostering a culture of safety and

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL env.
• At least 1 year in a lead or superviseory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems.

Responsibilities

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate execution of customer orders.
• Monitor productivity, adjust workflows, and address bottlenecks.
• Supervise a team of warehouse associates; train, coach, and mentor team members.
• Allocate labor and assign tasks to meet operational goals.
• Motivate staff while holding team accountable to performance standards.
• Conduct cycle counts and inventory audits to maintain accuracy.
• Monitor quality control and elevate product/order discrepancies.
• Enforce adherence to all warehouse safety protocols and company SOPs.
• Promote a clean, organized, and safe work environment.
• Communicate shift updates, challenges, and results to Warehouse Manager.
• Collaborate with internal teams and clients to troubleshoot operational issues.

Skills

Warehouse operations

Team leadership

Safety procedures

WMS familiarity

Inventory systems

Tools

WMS

Job description

JD.com is seeking a 3PL Warehouse Supervisor - Bilingual Mandarin to lead daily warehouse operations in Flowery Branch, GA. You will oversee receiving, put-away, picking, packing, and shipping, ensuring accuracy and safety across the shift.

This hands-on leadership role requires at least 3 years in warehousing or 3PL, with at least 1 year in a supervisory position. Mandarin language skills are required to coordinate with cross-border teams and vendors, while fostering a culture of safety and