Night-Shift Veterinary Front Desk Hero

Midloervet; Midlothian, Northern (TX, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

401(k) with employer match

Generous PTO

Pet discounts

Job summary

Veterinary Emergency Hospital Midlothian is seeking a dedicated Front Desk Team Member for the night shift. You will greet pet parents, manage calls, and coordinate check-ins while ensuring the lobby remains welcoming and orderly.

You will handle payments and maintain smooth communication with medical teams to support lives during overnight hours. Experience in a veterinary clinic is preferred, with a HS diploma or GED required.

Qualifications

• Strong multitasking abilities.
• Calm demeanor under pressure.
• Emotional resilience to navigate stressful situations.

Responsibilities

• The Welcome: Greeting stressed pet parents with empathy.
• The Switchboard: Managing phones, transferring calls, and keeping calm under pressure.
• The Logistics: Handling check-ins, updating intake boards, and keeping medical teams synced.
• The Cashier: Processing payments cleanly (Cherry, CareCredit, ScratchPay, etc.).
• The Sanctuary: Keeping our lobby clean, stocked with snacks, and welcoming.

Skills

multitasking

calm under pressure

emotional resilience

Education

High School Diploma or GED

Tools

ezyVet

Vet Radar

Job description

Veterinary Emergency Hospital Midlothian is seeking a dedicated Front Desk Team Member for the night shift. You will greet pet parents, manage calls, and coordinate check-ins while ensuring the lobby remains welcoming and orderly.

You will handle payments and maintain smooth communication with medical teams to support lives during overnight hours. Experience in a veterinary clinic is preferred, with a HS diploma or GED required.