Night Shift Unit Secretary - Labor & Delivery Triage

Henry Ford Health; Jackson (MI); On-site; USD 25,000 - 36,000; Part time

Job summary

Henry Ford Health in Jackson, MI is seeking a detail-oriented Unit Secretary for the Labor & Delivery triage unit on a part-time night shift. The role provides essential administrative support to the clinical team and coordinates patient information during evenings and overnight hours.

You will handle phone calls, scheduling, chart preparation, data entry, and HIPAA-compliant record management while maintaining a welcoming, professional demeanor for patients and visitors.

Qualifications

• Experience as a unit secretary or medical secretary preferred.
• Strong organizational and time management skills.
• Knowledge of medical terminology and healthcare documentation standards (preferred).
• Excellent written and verbal communication skills.
• Data entry accuracy and proficiency with office software.
• Ability to work independently and with clinical staff.
• Available for night shift.
• HIPAA compliance knowledge.

Responsibilities

• Answer and direct incoming calls and patient inquiries.
• Schedule patient appointments and manage the unit calendar.
• Maintain accurate patient records and documentation per regulations.
• Assist with patient check-in and collect triage information.
• Coordinate communication between clinical staff, patients, and departments.
• Perform data entry and manage office supplies.
• Prepare charts and organize medical records for triage.
• Greet patients and visitors professionally.
• Maintain confidentiality under HIPAA.

Skills

Unit secretary

Organizational skills

Communication skills

Data entry

HIPAA compliance

Time management

Customer service

Tools

EHR systems

Job description

Henry Ford Health in Jackson, MI is seeking a detail-oriented Unit Secretary for the Labor & Delivery triage unit on a part-time night shift. The role provides essential administrative support to the clinical team and coordinates patient information during evenings and overnight hours.

You will handle phone calls, scheduling, chart preparation, data entry, and HIPAA-compliant record management while maintaining a welcoming, professional demeanor for patients and visitors.