Night Shift SOC Operator — Vigilant Security Pro

Securitas USA; Framingham (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

PTO

Paid training and career development

Employee Assistance Program (EAP)

Advancement opportunities

Employee discounts

Job summary

Securitas USA is seeking two dependable and detail-oriented Security Operations Center (SOC) Operators to support overnight security operations at our client's site in Framingham, MA. You will monitor CCTV and alarm systems, respond to incidents, and help maintain a safe and secure environment.

The role requires comfort with technology, clear communication, and the ability to stay calm in a fast-paced setting. Schedule options include 12:00 am–8:00 am overnight shifts, totaling 40 hours per week.

Qualifications

• Previous experience in a Security Operations Center, command center, dispatch, or security-related role preferred.
• Familiarity with CCTV, access control, alarm monitoring, or incident management systems is a plus.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Basic computer skills, including familiarity with Microsoft Office applications.
• Ability to follow established procedures and communicate information accurately.
• Professionalism and a strong commitment to safety and security.

Responsibilities

• Monitor CCTV cameras, alarm systems, access control systems, and other security technologies.
• Monitor security alerts and respond to incidents in accordance with established procedures.
• Receive, assess, and communicate alarms, emergencies, and other security-related events to the appropriate personnel.
• Accurately document incidents, security activities, and responses in daily logs and incident reports.
• Monitor access control activity and identify and report unauthorized access or suspicious activity.
• Communicate with security officers, site leadership, emergency responders, and other departments as needed.
• Follow established protocols for emergency situations, incident escalation, and response.
• Maintain confidentiality when handling sensitive information and security-related communications.
• Perform additional duties as assigned to support site security operations.

Skills

Security operations

CCTV monitoring

Alarm monitoring

Incident response

Documentation

Communication

Microsoft Office

Tools

CCTV systems

Access control systems

Incident management software

Job description

Securitas USA is seeking two dependable and detail-oriented Security Operations Center (SOC) Operators to support overnight security operations at our client's site in Framingham, MA. You will monitor CCTV and alarm systems, respond to incidents, and help maintain a safe and secure environment.

The role requires comfort with technology, clear communication, and the ability to stay calm in a fast-paced setting. Schedule options include 12:00 am–8:00 am overnight shifts, totaling 40 hours per week.