Night-Shift Sales Associate | Customer Experience Pro

Crosby’s Stores; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career growth opportunities

Company Discounts

Significant Fuel Discounts!

Paid Time Off

401K

Referral Bonus ($250 + a free pizza!)

Company-paid Employee Assistance Progr

Job summary

Crosby’s Stores is seeking a friendly Sales Associate to provide exceptional customer service, assist with merchandise, and help maintain a clean, safe store environment across shifts. This role emphasizes cashier responsibilities, upselling, and using the My Crosby’s Rewards program while supporting store profitability and delivering a positive shopping experience for customers in New York.

Flexibility to work scheduled shifts, including evenings and weekends, and ability to handle cash

Qualifications

• Friendly, reliable, and committed to exceeding customer expectations
• Proficient in basic math and cash handling
• Ability to follow company recipes, standards, and procedures

Responsibilities

• Provide prompt, friendly, and courteous service to every customer
• Prepare fresh food and made-to-order items following company recipes and standards
• Promote My Crosby’s Rewards and assist customers with enrollment and offers
• Suggest additional items at checkout to enhance customer experience
• Communicate effectively with team members and leadership
• Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability
• Follow all company policies, procedures, and food safety standards
• Stay up to date on company operations and expectations
• Work scheduled shifts and follow dress code guidelines
• Report any issues related to sales, pricing, or store operations
• Handle customer concerns professionally and elevate when needed
• Accurately process transactions and refunds
• Balance and report register activity at the end of each shift
• Report any cash discrepancies over $5.00
• Follow proper cash handling and register procedures
• Help monitor inventory and prevent loss
• Follow all cash control and store security procedures
• Notify management of deliveries and any suspicious activity
• Protect company assets at all times
• Keep shelves, coolers, and displays fully stocked and organized
• Ensure all items are properly priced
• Prepare and maintain coffee, fountain drinks, and other high-demand items
• Maintain a clean and safe store environment inside and out
• Clean floors, restrooms, food areas, and equipment
• Keep parking lots, sidewalks, and fueling areas tidy
• Identify and address safety hazards & report maintenance issues promptly

Skills

Customer service

Cash handling

Sales

Food safety

Teamwork

Communication

Education

High School Diploma or equivalent

Tools

POS system

Cash register

Job description

Crosby’s Stores is seeking a friendly Sales Associate to provide exceptional customer service, assist with merchandise, and help maintain a clean, safe store environment across shifts. This role emphasizes cashier responsibilities, upselling, and using the My Crosby’s Rewards program while supporting store profitability and delivering a positive shopping experience for customers in New York.

Flexibility to work scheduled shifts, including evenings and weekends, and ability to handle cash