Night Shift Retail Dining Supervisor

University of Rochester; City of Rochester (NY); On-site; USD 48,000 - 68,000; Full time

Job summary

University of Rochester in Rochester, NY is seeking a Dining Operations supervisor to support a night shift in a retail dining location. You will supervise student employees, train staff, and manage scheduling to ensure smooth service and high food safety standards.

Responsibilities include inventory control, POS handling, and assisting with promotions while maintaining a positive work environment and strong customer service. Evening/weekend availability is required.

Qualifications

• High school diploma or equivalent with 3 years in retail/food services or dining operations.
• Associate degree in business or hospitality management preferred with leadership experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Oversee daily operations of a retail dining location and ensure high standards of service, safety, and quality.
• Supervise, train, schedule, and evaluate student employees; act as liaison with staff and management.
• Manage inventory, ordering, restocking, and POS transactions; reconcile daily sales.
• Maintain cleanliness and food safety compliance; lead promotions and events as needed.
• Provide a welcoming environment and resolve customer concerns promptly.

Skills

Lead and manage others

Customer service

Communication

Multitasking

Food safety

POS handling

Education

High school diploma or equivalent

Associate Degree in Business/Hospitality Management or related field

Tools

Point-of-sale systems

Job description

University of Rochester in Rochester, NY is seeking a Dining Operations supervisor to support a night shift in a retail dining location. You will supervise student employees, train staff, and manage scheduling to ensure smooth service and high food safety standards.

Responsibilities include inventory control, POS handling, and assisting with promotions while maintaining a positive work environment and strong customer service. Evening/weekend availability is required.