Evening Residential Counselor Supportive Housing

DESC; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Long-term Disability

EAP

Job summary

DESC in Seattle is seeking energized Residential Counselors to support residents in Permanent Supportive Housing. You will assist residents with daily needs, coordinate with clinical staff, and help run on-site activities and safety procedures.

The role emphasizes working with individuals experiencing homelessness and complex behavioral health challenges, requiring empathy, crisis intervention, and collaboration with maintenance and visiting providers.

Qualifications

• Basic understanding of homelessness and characteristics of homeless adult population.
• Ability to communicate and work effectively with staff from various backgrounds.
• Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
• Philosophy of cooperation and continuity across programs with respect for clients.

Responsibilities

• Interact with residents in general milieu and common areas.
• Assist clinical staff in coordinating services to residents; contact outside providers as necessary.
• Assist in engaging residents through strategies that build trust and confidence.
• Lead on-site activities, therapy groups, outings and community meetings.
• Manage building operations in the absence of other staff.
• Operate lobby functions: check-in/out visitors, answer phones, monitor security.
• Maintain safety by monitoring access areas and enforcing rules.
• Intervene in crises and coordinate with emergency services when needed.
• Log significant events in daily logs and read logs daily.
• Assist with room turnovers, new resident leasing, orientation, rent collection, inspections.
• Respond to resident complaints and coordinate with clinical/maintenance staff.

Skills

Crisis intervention

Communication with diverse staff

Team collaboration

Education

BA in social or behavioral science

Job description

DESC in Seattle is seeking energized Residential Counselors to support residents in Permanent Supportive Housing. You will assist residents with daily needs, coordinate with clinical staff, and help run on-site activities and safety procedures.

The role emphasizes working with individuals experiencing homelessness and complex behavioral health challenges, requiring empathy, crisis intervention, and collaboration with maintenance and visiting providers.