Night Shift Patient Services Coordinator

CO00 Children's Hospital Medical Center; United States; On-site; USD 33,000 - 40,000; Full time

Job summary

Cincinnati Children’s Hospital Medical Center seeks a night-shift unit clerk at the Burnet Campus. The role supports clerical operations, maintains unit information systems, ensures patient data accuracy, and assists with admissions, discharges, and transfers to maintain workflow efficiency.

Work includes safeguarding HIPAA compliance, coordinating with clinical staff to ensure smooth patient flow, and providing front-d desk support for patients, families, and visitors.

Qualifications

• High school diploma or equivalent; no directly related experience required.

Responsibilities

• Clerical Duties - Operates and maintains unit information systems to include medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation.
• Environmental Management - Ensures division areas are organized and safe for patients, families, visitors and employees; monitor front desk traffic; assist with visitor policies and arm bands; report maintenance and service needs and coordinate with staff to ensure completion.
• Systems Management - Identifies system problems and resolves them; respond to communication system/patient alarms with urgency; review and revise staffing information.
• Communication - Demonstrates CARES behaviors and provides daily operational/administrative support; acts as a resource for clinical staff on unit and outpatient operational issues; coordinate information systems, environmental, admitting and clerical functions.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s Hospital Medical Center seeks a night-shift unit clerk at the Burnet Campus. The role supports clerical operations, maintains unit information systems, ensures patient data accuracy, and assists with admissions, discharges, and transfers to maintain workflow efficiency.

Work includes safeguarding HIPAA compliance, coordinating with clinical staff to ensure smooth patient flow, and providing front-d desk support for patients, families, and visitors.