Night Shift Patient Access & Admin Coordinator

1024 Lehigh Valley Hospital - Schuylkill; Pennsylvania; On-site; USD 32,000 - 46,000; Full time

Job summary

Lehigh Valley Health Network in Pennsylvania is seeking a daily administrative support role to handle patient flow, chart management, and clerical tasks that support top-quality patient care. The position focuses on coordinating bed assignments, managing patient records, and facilitating clear communication among caregivers, patients, and visitors, with emphasis on accuracy and timely data entry.

Applicants should have healthcare clerical experience, knowledge of medical terminology, and

Qualifications

• High School Diploma/GED.
• Experience in a clerical, bed board management, or office/secretarial role in a healthcare environment.
• Ability to work with multiple interruptions and adapt to changing priorities.
• Knowledge and ability to communicate with peers, patients/significant others utilizing a developmental perspective.
• Knowledge of bedboard to facilitate patient movement.
• Knowledge of the problem-solving process in the identification and resolution of issues.
• Knowledge of medical terminology.
• Proficient in healthcare systems and Microsoft Office applications.

Responsibilities

• Manages charting functions to support patient care delivery.
• Performs patient access functions involving coordination of bed assignments and updates bed board in a timely manner.
• Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
• Answers telephones, records/replays messages and directs calls appropriately and in a timely manner.
• Initiates, maintains, and organizes patient medical records, copies the patient medical record, and ensures that the discharge chart is broken down and sent to medical records.
• Communicates to RN when notified of admits and transfers.
• Refers problems when they are beyond his/her scope of authority or ability, utilizing the accepted chain of command.
• Orders supplies and equipment in accordance with procurement service processes and fiscal budget.
• Performs data entry of billable service charges for selected departments.
• Transcribes physician's orders and takes the information from the prescribing physician and writes in the appropriate medication log.
• Ensures that test results and other pertinent information is filed in the medical record on a timely basis and that all required documents are available for provider review.
• Troubleshoots and takes corrective measures in care and handling equipment.
• Maintains knowledge of the location, operation, availability, and care of clerical equipment.
• Develops an effective communication mechanism for the facility to promote a positive image with patients, visitors, co-workers, physicians, office personnel, and external agencies and offices.

Skills

Bed board management

Microsoft Office

Medical terminology

Healthcare systems

Communication

Problem solving

Education

Associate’s Degree Healthcare Administration or Business Administration

Job description

Lehigh Valley Health Network in Pennsylvania is seeking a daily administrative support role to handle patient flow, chart management, and clerical tasks that support top-quality patient care. The position focuses on coordinating bed assignments, managing patient records, and facilitating clear communication among caregivers, patients, and visitors, with emphasis on accuracy and timely data entry.

Applicants should have healthcare clerical experience, knowledge of medical terminology, and