Night Shift Operations Supervisor: Logistics & Drivers

Penske; City of Oswego (NY); On-site; USD 62,000 - 75,000; Full time

Job summary

Penske Logistics in Oswego, NY is seeking an Operations Supervisor to lead hourly staff and oversee driver deliveries, loading/unloading, and customer service while meeting cost objectives. The role stabilizes processes at a single location and drives performance and safety on a night shift (6 pm–6 am, Wed–Sat).

Responsibilities include hiring input, performance management, and ensuring accurate records. Salary ranges from $62,353 to $74,500 with full attendance expected.

Qualifications

• Leadership qualities with strong interpersonal skills and the ability to connect with associates and leadership.
• Ability to work efficiently and independently with strong time management and organizational skills.
• Strong written and oral communication and active listening abilities.
• Ability to manage problems, think critically, and make decisions independently.
• Ability to drive process improvement and lead change.
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Establish and sustain trained and competent supervisors and associates aligned with customer objectives.
• Ensure performance standards are specific and measurable.
• Interview hourly associates and provide hiring recommendations.
• Monitor attendance, productivity, and other performance standards; provide coaching.
• Motivate and engage associates through recognition of team achievements.
• Supervise logistics operations including customer service, freight handling, dispatch and documentation.
• Conduct team meetings and evaluate dispatch methods to increase productivity; assist in training.
• Provide relief coverage when associates are on time off or absent.
• Maintain knowledge of site operating systems to ensure compliance and correct exceptions.
• Complete records and reports timely and accurately.
• Ensure compliance with financial policies (MPG tracking, returns, damages) and manage overtime to meet productivity targets.
• Align day-to-day activities with location safety strategy; provide training and feedback.
• Ensure regulatory and company policy compliance; conduct safety observations.
• Understand customer goals and expectations; pursue continuous improvement opportunities.
• Plan work assignments to optimize fleet use; coordinate with vendors for maintenance.
• Work with Penske Truck Leasing on preventive maintenance schedules.

Skills

Leadership

Time management

Communication

Problem solving

Process improvement

MS Office

Ownership

Attendance

Travel

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

Penske Logistics in Oswego, NY is seeking an Operations Supervisor to lead hourly staff and oversee driver deliveries, loading/unloading, and customer service while meeting cost objectives. The role stabilizes processes at a single location and drives performance and safety on a night shift (6 pm–6 am, Wed–Sat).

Responsibilities include hiring input, performance management, and ensuring accurate records. Salary ranges from $62,353 to $74,500 with full attendance expected.