Night-Shift Operations Manager, Reverse Logistics

ReturnPro; Fort Worth (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

ReturnPro in Fort Worth, TX is seeking an experienced Operations Manager to lead the second shift at our high‑volume reverse logistics facility. You will own night‑shift execution across receiving, grading, testing, refurbishment, and fulfillment, guiding a team of supervisors to meet production, quality, and safety targets.

Reporting to the AGM/GM, you will drive UPH and throughput, track KPIs, manage labor planning, inventory accuracy, and cost control.

Qualifications

• Bachelor's degree in business, logistics, management, or related field.
• 5+ years of warehouse, logistics, or inventory operations management experience.
• Direct experience in reverse logistics, distribution, or high-volume processing; 2nd or 3rd shift leadership a strong plus.
• Working knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques.
• Working knowledge of business and finance principles, budgeting/P&L fundamentals, OSHA/EPA safety standards.

Responsibilities

• Run the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with a clean handoff to the first shift.
• Drive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment.
• Track and report shift-level KPIs in a daily and weekly cadence; identify performance gaps and execute corrective actions.
• Maintain inventory accuracy and control across the shift; ensure clean documentation and audit-ready records for all production and movement.
• Partner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour facility performance against plan.
• Support budget input, P&L tracking, and General Ledger accuracy for shift-level cost categories.

Skills

Operations management

Warehouse logistics

Process improvement

Leadership

Budget/P&L

OSHA compliance

Education

Bachelor’s degree in business, logistics, management

Job description

ReturnPro in Fort Worth, TX is seeking an experienced Operations Manager to lead the second shift at our high‑volume reverse logistics facility. You will own night‑shift execution across receiving, grading, testing, refurbishment, and fulfillment, guiding a team of supervisors to meet production, quality, and safety targets.

Reporting to the AGM/GM, you will drive UPH and throughput, track KPIs, manage labor planning, inventory accuracy, and cost control.