Night Shift Operations Leader

All Star Elite; Norfolk (VA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

All Star Elite in Norfolk, VA is seeking an Overnight Operation Manager to oversee overnight operations, supervise staff, and ensure seamless service, productivity, and quality throughout non-business hours.

You will implement policies, monitor performance metrics, ensure safety compliance, coordinate handoffs between day and night shifts, respond to emergencies, and drive continuous process improvements.

Qualifications

• Minimum 3 years in operations management or supervisory roles, preferably in 24/7 environments.
• Knowledge of safety regulations and compliance standards.
• Proven ability to lead and motivate teams during overnight shifts.
• Excellent problem-solving and decision-making under pressure.

Responsibilities

• Supervise and lead overnight operations team to ensure tasks are completed accurately and on time.
• Monitor operational processes and workflows, identifying and resolving issues promptly to minimize disruptions.
• Ensure compliance with company policies, safety standards, and regulatory requirements throughout the shift.
• Coordinate with other departments to facilitate smooth handoffs between day and night shifts.
• Prepare and review operational reports, performance metrics, and incident logs to inform management decisions.
• Manage staffing schedules, conduct training, and provide ongoing support and feedback to team members.
• Respond to emergencies or unexpected situations, making decisions to maintain safety and operational integrity.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Safety compliance

Job description

All Star Elite in Norfolk, VA is seeking an Overnight Operation Manager to oversee overnight operations, supervise staff, and ensure seamless service, productivity, and quality throughout non-business hours.

You will implement policies, monitor performance metrics, ensure safety compliance, coordinate handoffs between day and night shifts, respond to emergencies, and drive continuous process improvements.